Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, working remotely from the beautiful surroundings of Greece! This exciting role offers you the flexibility of remote work while providing top-notch technical assistance to customers. You will support Danish-speaking clients with their inquiries regarding innovative technology products and services. By joining our dynamic team, you’ll be able to enhance your technical skills in a friendly and supportive environment, all while enjoying the stunning Greek landscape.
Responsibilities
Deliver high-quality technical support to Danish-speaking customers via phone, email, and chat.
Diagnose and resolve technical issues related to the company’s products and services effectively.
Document all customer interactions and technical problems accurately in the CRM system.
Collaborate with internal teams to escalate and resolve complex technical issues.
Participate in ongoing training to improve product knowledge and support capabilities.
Provide constructive feedback to enhance customer service processes and experiences.
Support the onboarding and training of new employees as needed.
Requirements
Fluency in Danish and English, both written and spoken.
Strong technical skills and the capability to troubleshoot effectively.
Excellent communication and customer service skills.
Previous experience in technical support or a related field is beneficial but not mandatory.
A fast learner who is able to adapt to new technologies and processes.
A collaborative team player with a genuine passion for helping customers.
Ability to work remotely and manage time efficiently.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
Fully Paid Training
Great Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
Patrique Mercier Recruitment
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