Director – Corporate Security – OGA – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Director, Global Governance and Administration is a key member of UnitedHealth Group’s (UHG) Corporate Security team. The Corporate Security organization is responsible for the Enterprise Workplace Security Program that facilitates the protection of the company’s global workforce and physical assets through security risk management platforms. The Director, Global Governance and Administration, will report to the Vice President, Chief Corporate Security Officer.
The Director, Global Governance and Administration, will be responsible for standing up and institutionalizing a new enterprise-wide program that will act as a foundational part of the recently established Global Risk Management Center of Excellence (CoE) within Corporate Security. This program will help operationalize the CoE within the larger Corporate Security department and enable the provision of sustainable, scalable, and systematic security services by our global security teams through governance, process, compliance, and assurance support. This program will also be responsible for the execution of the global workforce training and awareness strategy, as well as a number of administrative functions including data management and driving deliverables intended to empower the Corporate Security department’s success.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
This new function/leader will work in partnership across all Corporate Security programs and with multiple global corporate/business stakeholders to:

Establish and direct a comprehensive center for global/enterprise policies, standards, and Standard Operating Procedures (SOPs), including creation and implementation, within Corporate Security

Drive the execution of operational strategies in governance processes, methodologies, and efficiencies, introducing new systems to support and enhance the quality of Corporate Security programs and services

Align internal and external compliance and adherence to corporate security policies and standards globally

Oversee and operationalize compliance initiatives to meet applicable global and U.S. regulations and legal requirements within the department and organization

Direct and ensure alignment of Corporate Security programs and services with global industry standards and best practices, maintaining consistent application and integration

Lead, develop and drive global training and awareness strategies by developing and deploying comprehensive security learning content in collaboration with subject matter experts, supporting instructor-led training by Corporate Security personnel worldwide, and enhancing awareness of Corporate Security services, resources, and content across the workforce using a variety of channels and modalities globally. This role will supervise and manage the global training and awareness team

Oversee vendor management including Master Service Agreements (MSAs), contracts, and invoices, ensuring Service Level Agreements (SLAs) are met in collaboration with program owners, and act as the key interlocutor with Procurement

Collaborate with global teams to customize policies, standards, and SOPs to local business/cultural environments and regional business unit requirements

Standardize and lead change management initiatives to ensure smooth transitions and adoption of new policies, procedures, and systems, minimizing disruption and maximizing engagement across the organization

Measure and demonstrate ROI on global compliance initiatives by establishing key performance indicators (KPIs) and metrics, ensuring that security investments deliver tangible value and meet organizational goals

Communicate and report key security metrics, compliance status, and strategic initiatives to senior management, providing clear and actionable insights to inform decision-making

Manage Security training vendor relationships to ensure service levels are consistently met

Perform other duties as assigned, ensuring comprehensive support for Corporate Security initiatives

This role requires a creative self-starter who has experience in building global/enterprise security/incident management programs in a matrixed organization, writing policies/standards/procedures, process/quality improvement, solutioning complex problems, and managing teams. Experience with compliance/audit processes and employee training development is a plus. Exceptional verbal and written communications skills and the ability to build strong and trusting partnerships with a variety of stakeholders with a global organization is required. This role requires up to 15% travel.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Experience:

7+ years of experience building or managing global or strategic programs in the security, intelligence, investigations, and/or crisis management field (private or public sector), or equivalent

Experience directly managing teams

Direct experience writing security or related policies, standards, and procedures

Competency in the Microsoft Office suite of products

Preferred Qualifications:

Knowledge of global and U.S. regulations with regards to physical security

Knowledge of global industry standards in the security field

Experience with developing compliance/audit and quality assurance processes

Experience developing training content for employees

Exceptional verbal and written communications skills, including the ability to provide verbal briefs and develop/deliver PowerPoint presentations

Superior analytical, problem-solving, and organizational skills and superior attention to detail

Ability to work independently or in a collaborative team environment

Flexibility and agility; ability to take direction and feedback and think creatively about solutions to complex problems

Ability to interact effectively with individuals from diverse identities, cultures, backgrounds, and perspectives

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
Total Compensation. As part of your total compensation package, which includes base, bonus opportunity, PTO and holiday pay, you will also receive these benefits at these rates, not to mention a remote work opportunity and healthy work/life balance.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group