At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
If you are located in the state of California or willing to work within Pacific Standard Time zone, you will have the flexibility to work remotely* as you take on some tough challenges. The work schedule for this opportunity is Thursday – Sunday, 4 days/ 10 hour work shifts within the hours of 7am – 7pm.
Primary Responsibilities:
Assessing barriers to a safe and efficient discharge process, identifying the relevant resources, and finally coordinating and driving an efficient discharge process with both internal and external stakeholders
Prepare and attend team huddle each morning to prepare the discharge census and prioritize patients/discharges/issues/facilities
Collaborate on cases with RN DCM as needed
Prepare the weekend census and potential discharges, being astute & observant to anticipate potential discharges and barrier during the weekends and aim to resolve them ahead of time
Initiate proactive outreaches to facility CM/UM/Discharge staff upon generating or receiving a case referral to manage the discharge, working collaboratively with the facility discharging staff to
assist in resolving any discharge barriers and continuing to engage facility staff until the actual discharge
Collaborate closely with internal and external partners to aggressively drive safe discharges to achieve higher daily discharge volume and overall lower LOS
Continuously look for opportunities to improve and streamline DCM process, to maximize discharge efficacy & efficiency
Cultivate and build relationships, especially where one does not exist or is challenging, with hospitals and their personnel to build a collaborative discharge management relationship
Other tasks as requested by their manager
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current and unrestricted RN license in the state of state of residence
5+ years clinical nursing experience in Discharge Care Management
Ability to work Thursday- Sunday, 4-10 hour schedule in PST time zone
Preferred Qualifications:
Ability to be motivated and self-directed in driving and achieving the stated goals of the team, even when the work process is not fully defined
Actively contribute to the growth and the development of the team and project
Ability to work in a fast-paced environment where you respond to needs of many people at the same time
Ability to provide guidance and serve as a resource for others
Ability to be persistent in the pursuit of information while still providing a superior customer service experience
Proven solid communication skills
Proven excellent time management skills
Ability to work independently and as part of a team
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group
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