Economic & Labor Market Publications Supervisor (MA5): Remote/Flexible-Hybrid

Description
The ideal candidate is a growth-minded communicator who leads with emotional intelligence and strong people skills. They are a careful listener who prioritizes relationships, teamwork, and collaboration. They exercise good judgement and critical thinking with an ability to adapt to changing demands. They engage people with respect and effectively navigate and resolve conflict. They take ownership of their work and actions and are responsive to feedback. They set clear expectations and hold others accountable. If you have strong skills in communication, project management, marketing, or journalism, we encourage you to apply.
As the Economic & Labor Market Publications Supervisor (MA5) you are responsible for the development, completion, submission and publication of labor market information as required and defined under RCW 50.38. Timely and compliant completion and submission of mandated reports is a critical prerequisite to ensure continuity of critical federal and state funding necessary for ESD to fulfill statutory and grant requirements. You will be relied upon for leading the program and processes that develop and implement agency and divisional report production strategies and directives for performance reporting, economic and labor market reporting, routine economic analysis, and highly technical research and statistical evaluations on behalf of the agency for the state legislature, federal government, executive leadership, and other parties as applicable. Included in this work, you will review state and federal reporting directives pertaining to report deliverables and steward all aspects of report production to ensure compliance.
You will complete and oversee complex report production and publication for these critical and consequential reports, including organizing and leading content planning, developing and overseeing production management cycles; composing, reviewing and editing content; and leading the division on plain language and web accessibility compliance. You lead divisional continuous improvement efforts by creating templates and training, and enforcing agency best practices and standards across the division. To complete this work, you will work directly with executive-level staff; agency partners, including Office of Financial Management (OFM), Joint Legislative Audit & Review Committee (JLARC), Education Research and Data Center (ERDC), Washington Training and Education Coordinating Board (WTECB), and local workforce development boards (LWDBs). You will also work across ESD divisions, including Government Relations (GR), Communications, Product, Planning, and Performance (PPP), Workforce Services, Employment Systems, Policy, Integrity (ESPI), and Unemployment Insurance Customer Support (UICS).
Duties
In this role you will serve as an expert consultant to leadership, other divisions, and external agencies and partners while producing multiple complex and concurrent labor market, economic and analysis reports, publications and deliverables for the US Department of Labor, the Washington State Legislature, WorkSource, Workforce Innovation and Opportunity Act (WIOA) system partners, and the Washington public, including media, local government, economic development councils, job seekers, and other diverse groups and entities.
Some of what you will do:
Develop and maintain complex reporting process frameworks and solutions, by serving as the agency representative to lead, negotiate, and collaborate with internal, external, and agency-wide stakeholders to align reporting scope, content, and timelines with regulatory and statutory requirements, customer requirements, and research constraints.
Serve as the agency’s representative and be responsible for management of the ESD Labor Market Information website, which has statewide impact and provides data resources and publications to the public, internal, and external stakeholders
Review and interpret policies and statutory requirements, conduct research and analysis, and make recommendations to leadership regarding quality assurance plans using strategies that include working with outside divisions, including Executive Programs and Information Technology Services Division (ITSD).
Conduct analysis and recommend strategic activities and actions that support operational, resource, and budget planning and more effectively present and promote research findings, labor market information, and data services.
Analyze requirements, develop policies, and serve as an expert and consultant in web accessibility standards and usability requirements; responsible for ensuring all reports and web content meet accessibility requirements and agency standards.
Direct the work of project and publications staff to ensure report production and publication workflows adhere to state and federally mandated requirements and release schedules and meet stakeholder expectations.
Administer and oversee activities, establish deadlines, develop and communicate expectations, and monitor productivity and performance measures. Advise, approve, and implement optimization and automation strategies to simplify and improve workflows.
Advise and direct the development of performance goals and metrics within assigned projects and across our project portfolio; advise in the development performance analysis strategies.
Provide training and oversight to build and sustain shared core operations knowledge and competencies for all new and incumbent staff; work with manager to ensure new staff are progressing adequately in their achievement of learning milestones. Develop and maintain inventory of standard work.
Create and facilitate performance expectations and evaluations for each supervised member of staff and assist staff in identifying opportunities for professional and career development and for building cultural competencies.
For a full description of duties – please click here to request from recruiter: .
Qualifications
Required:
A bachelor’s degree in English, technical Writing, communications, marketing, journalism, public relations, business administration or a related
field AND at least one (1) year of supervisory experience.
OR: A combination of qualifying experience and/or education.
Preferred:
Five (5) years of demonstrated experience in two (2) or more of the following areas:
Communications
Technical writing
Report development
Report writing
Web content development
Analyzing policies, laws, rules, or regulations
Coordinating or leading business projects
Managing business operations
Process improvement
Research
Data analysis

Core Competencies:
Accountability – accept personal responsibility for work and actions; be accountable to yourself, colleagues, and customers.
Collaboration – nurture an environment of collaboration by fostering equity, inclusion, transparency and trust.
Integrity – be intentional and responsible about your role as a data custodian.
Communication Effectiveness – Effectively convey ideas and information verbally and nonverbally.
Active listening – Listen and respond to others to reach a mutual understanding; encourage open and honest conversations to build trust and create a sense of belonging.
Critical Thinking – Use purposeful and reflective judgment to process, analyze, interpret, explain, evaluate, illustrate, and compare information.
Customer Centered – consider impact on user experience in all processes and commit to providing value added services to external and internal customers.
Interpersonal Abilities – The ability to relate to your co-workers, mitigate conflict, and inspire others to participate.
Knowledge, Skills and Abilities:
Ability to create strategies to address business and stakeholder requirements.
Ability to negotiate and compromise to reach solutions that address and resolve conflicting priorities and incentives.
Ability to communicate, interpret, and present complex and technical concepts by using clear, plain talk language commonly used by the intended audience.
Ability to demonstrate expertise in effective design and use of charts, tables, and infographics to communicate complex concepts to the intended audience.
Ability to read, understand and integrate research findings and data analysis to participate effectively in research planning conversations and projects.
Ability to effectively facilitate meetings and present information to intended audience.
Ability to demonstrate expertise in software tools related to report content editing, shared document processes, and web content development (Microsoft Office suite; Microsoft 365 collaboration tools including SharePoint and Teams; project management software such as Smartsheet; Adobe Creative suite; and web content management systems such as Drupal, Orchard, WordPress, and Joomla).
Knowledge of, and ability to identify automation and optimization opportunities, workloads, issues, and challenges presented by linked data reports, including but not limited to data visualization tools such as Tableau and Power BI.
Knowledge of work and project tracking tools and methods.
Ability to accurately edit, revise, and apply brand and style standards to written reports and web content.
Knowledge of and ability to interpret federal and state laws, rules, regulations and policies.
Knowledge of 508 accessibility requirements, and skill to apply those to written reports and web content.
Additional Requirement of Employment:

Must be able to pass Unemployment Insurance (UI) & Paid Family and Medical Leave (PFML) claim and fraud check.

Must be able to travel as needed.

Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Attach your Cover Letter, Resume and three (3) professional references with your through the “Add Attachments” field. A resume will not substitute for the “work experience” section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as “see attachments” may be considered incomplete.
Supplemental Information
Our drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that’s why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.
Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.
The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact or 564-200-2475 the , at or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact [email protected] or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.
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Washington State