Overall Purpose of the Job
The Field Service Technician is responsible for assisting with Casing/Tubing operations involving various types / sizes of tubulars and utilizing varying types / sizes of Frank’s equipment whilst under instruction and supervision of the allocated Field Supervisor(s).
The position holder shall work under direct supervision until proven competent in the tasks and/or disciplines being undertaken.
Key Activities and Accountabilities

Responsible for their own health and safety and for anyone else who could be affected by their work, never attempting to undertake any task without adequate supervision

Responsible for stopping work where their or other people’s safety is at risk

Promptly reporting any unsafe/unsatisfactory plant and/or systems of work, or those not being operated to Frank’s standards or QHSE procedures

Implement quality, health and safety policies and procedures during all operational activities. Suggest changes/improvements relevant to those procedures

Actively seek ways to eliminate unsafe practices, conditions and damage to people, processes, equipment, property and the environment

Ensure their work area(s) are kept clean and free from obstructions

Actively participate in worksite safety programs as required

Complete and forward relevant paper or electronic reports, e.g. STAR Cards, incident reports, Equipment Fault Reports, etc. to the appropriate department

Keep up to date with all new developments in Frank’s equipment and operational requirements as instructed

Ensure all required operational documentation is completed in an accurate and timely manner and forwarded to Operations Office for processing

Professionally represent Frank’s International at client meetings when requested

Assist onshore/workshop operations in any Frank’s location as required

Meet all operational deadlines/schedules as required, including: Pre/post-job meetings, check-ins, flights/travel obligations, safety meetings, toolbox talks and shift configurations

Actively participate in all learning and development programs, which may include travel, as and when required

Job Knowledge and Qualifications

Demonstrable experience in the operation of basic hydraulic and pneumatic casing & tubing handling equipment.

Excellent coordinating, organizational and administrative skills.

The ability to work as part of a team, often in remote locations and as part of an international workforce, whilst meeting the needs and expectations of our clients

Good customer service skills

Able to work, communicate and interact with different cultural dynamics.

Expro Group

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