Cpl Group
Finnish Speaking Customer Service Agent | Ireland
We are looking for a positive person with a can-do attitude to join our team as a Customer Support Technical Agent, this is an entry level role and full training will be provided!
We are recruiting for a fluent Finnish speaker who would like the opportunity to work in Ireland! This is a fully remote position, so you can live anywhere in Ireland!
Your role will be as a Customer Support Agent working with Finnish Business to Business (B2B) queries.
This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.
The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution.
Responsibilities:
Answer incoming contacts via phone, email, chat and ticket system promptly and professionally
Resolve B2B customer queries using the relevant tools and systems.
Work to achieve individual and team-specific goals.
Assist with mentoring new hires.
Essential Competencies:
Fluency in English and Finnish
Good customer service and communication skills
Friendly and outgoing manner
Interest in IT
Interested?
APPLY TODAY !
If you would like more information, please contact me on
Cpl Group
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