Inside Sales Analyst – Manager– German-Remote RO

Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Inside Sales Analyst – Manager– German-Remote RO
In this role, you will be responsible for all the activities related to transactional procurement which include:
Responsibilities
Lead and manage a team, providing mentorship, guidance, and clear objectives to drive performance and productivity.
Oversee the planning and execution of projects to ensure they are completed on time and within budget.
Continuously analyze operational processes, identify areas for improvement, and implement solutions to increase efficiency.
Track key performance indicators (KPIs) and metrics, producing regular reports to senior management on operational performance and areas for improvement.
Identify potential risks in operations and implement mitigation strategies to minimize business disruptions.
Close collaboration with Area Sales Manager and Key Account Manager team
Managing of Customer Portals
Work in collaboration with account managers and cross functional teams to drive proof of concepts and client commitment.
Build and maintain strong relationships with clients to ensure smooth operations and resolve any issues.
Collaborate with senior management to develop long-term operational strategies and initiatives that align with business goals.
Handles Quote and Order process for types of products like Spare Parts, Services, Molding.
Tracking delivery dates of sales orders
Preparation of down payment invoices/ credit memo requests
Recording & evaluation of key figures (ERP/ CRM)
Clarification/ elaboration of bank securities
Master data maintenance (material master, customer master, digital filing)
Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making.
Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment.
Able to be self-directed and work independently in order to meet and exceed goals.
Work effectively in a team environment.
Qualifications we seek in you!
Minimum Qualifications / Skills
Advanced German language skills
English language capability to proficiency level
Bachelor’s / Master’s degree in business, Commerce
Analytics work experience
Excellent written and verbal communication skills
Proficiency in MS office tools
Mold Making / Hot Runner or background from the plastic industry preferred.
Ready to take new challenges.
Ability to work under pressure and flexibility in working hours.
Preferred Qualifications/ Skills
Previous experience in a multinational company
Prior experience in Sales / invoicing activities is preferable.
Knowledge of ERP systems like SAP & EPICOR and CRM: Salesforce
Ideal industry experience Mold Making / Hot Runner or background from the plastic industry preferred
Ability to work with minimum supervision in the cross-cultural environment.
Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness – built on a foundation of integrity and inclusion – allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.

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