Recruit Ref: L059205501
Posting Date: 2024-10-18
CL Technical Services Limited
CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!
IT Helpdesk Agent (Kowloon Bay, 5 days work)
Job Highlights
Stable working environment
5 days work
Various locations
Job Duties:
To provide helpdesk support of IT systems, including the handling of query/incident reported from users and undertake the daily support of IT systems
To provide remote support on software configuration and customization to workstation, such as Lotus Notes/ Outlook client installation and administration, anti-virus and Endpoint Detection and Response (EDR) software setup, office suites support and Windows platforms (Windows 10 and Windows 11) support
To perform on-site technical support on hardware/software installation, relocation work of systems (PC, monitors, printers, barcode readers and etc), OS image cloning, software or application programs installation
To assist in project rollout such as contractor co-ordination, accessories installation, PC data migration, data erasure activities, on-site standby support and etc.
To perform daily health-check on the IT systems, and Data Centre monitoring and tidy up
To perform computer inventory taking and audit exercise in various offices
Job Requirement:
Associate’s or bachelor’s degree in computer science or a related field
At least 2 years of experience in a technical support role
Experience in PC with Windows environment
Experience in customer support in technical aspect is an advantage
Required working in various locations
Overtime work, irregular hours work and work on Sat/Sun are required when necessary
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to
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