Constructor
Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor’s AI-first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The Very Group. Constructor is a U.S. based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick. For more, visit: com.
The IT and Security teams at Constructor help maintain our worldwide fleet of equipment, help our users with IT questions, and help keep our services secure.
Requirements
For this role, responsibilities are:
Configure and ship laptops to/from Constructor employees
Troubleshoot IT issues
Monitor IT systems and react to problems
Enhance IT systems to support our expanding employee base
Work with our CISO to maintain security compliance systems
Help collect evidence for ongoing security audits
What we expect:
You have experience maintaining computer systems, either within an organization or with friends and family
You have experience with computer peripherals and software configuration
You enjoy working with people to help solve their problems
You are a creative problem solver
Bonus skills:
You have familiarity with Jamf, Okta, Azure, Slack/Teams, Google Workspace, Salesforce, Google Meet, and/or Zoom
You are experienced with remote management of an enterprise workforce (completely remote) and familiar with MacOS and Apple technologies
You have a physical space that is conducive to storing laptops in between user assignment
You have some familiarity with global shipping and customs with DHL, FedEx, UPS, etc
You are comfortable nudging customer support agents and managing tickets in external vendor support platforms
You have experience with password managers and general laptop security principles
Benefits
Fully remote team – choose where you live
Work from home stipend! We want you to have the resources you need to set up your home office
Apple laptops provided for new employees
Training and development budget for every employee, refreshed each year
Parental leave for qualified employees
Work with smart people who will help you grow and make a meaningful impact
Diversity, Equity, and Inclusion at Constructor
At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.
Constructor
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