Learning Systems Specialist
Location: Lithuania (Hybrid or Remote)
Position Summary:
We are currently seeking a Learning Systems Specialist with global responsibilities. This role will be vital for managing and advancing Bentley’s Learning Platforms (Bentley Learn, YouTube, and other LMS platforms), coordinating with various Content Creators, and providing learning support to our users.
This role will work under the guidance of the Director of Learning Technology, with Bentley’s wider Account Advancement and Product Advancement groups.
We will rely on you for the following:
Perform daily learning administration tasks, including training content management, system settings, enrollments, metrics, and evaluations.
Manage User support and proactive communication.
Create and run reports and manage user permissions.
Upload course content to our learning platforms and test appropriately.
Perform quality assurance checks on content, test content functionality, and communication with our learning platforms, prior to deployment.
Monitor and troubleshoot issues affecting learners and drive timely resolutions and communications to internal and external stakeholders.
Bring breakthrough and proactive ideas to accelerate and amplify value delivery for Bentley Users.
Research new tools, evaluate the viability, and create documentation for possible integration.
Manage project progress and ensure new features on the learning platform are tested and validated before release. Timely coordination & communication with internal and external stakeholders.
Leverage user surveys for user success, product adoption, and retention.
Ensure best practices are followed, with ongoing attention to positively impact:
User Sentiment
Bentley Product Usage
OnDemand consumption
Live attendance and engagement
What You Bring to The Team:
Bachelor’s degree in management, IT, or a related field of study. Proven work experience in the Learning/LMS platforms Industry, preferably including learning systems management.
Proven experience of working with Global learning teams and SaaS Learning Management Systems.
Strong English-speaking skills.
Emotional intelligence when talking with users and the ability to document in a methodical manner.
Ability to work well with Global colleagues to help address user issues.
Exposure to answering queries via Service Requests and Communities forum posts.
Ability to manage time effectively by prioritizing, and scheduling tasks to ensure they are completed within the expected timelines.
Proficient in MS Office.
Ability to focus, troubleshoot for production issues in a high demanding and pressured environment, and support users.
Exceptional multi-tasking skills, ability to quickly adapt to changing circumstances with close attention to detail.
What we offer:
A great Team and culture – please see our
The opportunity to work within a global and diverse international team.
A supportive and collaborative environment.
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
Training and professional development opportunities (certifications programs, conferences etc.).
Challenging and interesting tasks at work every day, opportunity to work with highly skilled professionals on next generation software.
Making a positive impact on the world by creating future infrastructure.
Work environment that suits concentration as well as teamwork.
Additional annual leave days and extra paid days for different occasions (marriage, moving day, bereavement leave etc.).
Health insurance package and accidents insurance 24/7.
Referral program with bonus starting with 1500 Eur. Gross.
Seniority bonus.
Colleague Recognition Awards.
Opportunity to join Bentley’s employee stock purchase plan.
Pet-friendly office.
Areas for leisure time (games tables, Xbox, library) in offices.
Possibility to choose 3rd pillar pension coverage.
Extra paid day for volunteering in the organization of your choice.
Ability to work from office or fully remote from home (offices are in Vilnius and Kaunas).
Please note if you are employed full-time, the salary for this position ranges from 2200 EUR gross (before taxes-Lithuania) depending on knowledge and experience.
#LI-KT
#LI-Lithuania
About Bentley Systems:
Equal Opportunity Employer:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.
Bentley Systems
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