Management Couple Botswana

Are you a dynamic and passionate couple eager to deliver unparalleled guest experiences in one of Africa’s most extraordinary settings? Do you possess the resilience, initiative, and attention to detail required to manage a world-class lodge in the heart of the Okavango Delta? We are seeking an ambitious Lodge Operations Couple to join our team, elevating our guest experience to new heights. This role reports directly to the Camp General Manager, Group General Manager, and Directors. It is ideal for individuals who are deeply committed to guest service and dedicated to operational excellence and team development.
Position Details

Position: Lodge Operations Couple

Location: Remote wilderness lodge in the Okavango Delta, Botswana

Reports to: Camp General Manager, Group General Manager, and Directors

Contract Type: Full-time, on-site

About the Role
As our Lodge Management Couple, you will play a vital role in creating an environment where guests can experience the best of Botswana’s wildlife and luxury hospitality. This position is perfect for a proactive, resourceful, and energetic couple capable of managing day-to-day lodge operations with precision while maintaining exceptional service standards.
Key Responsibilities
1. Guest Experience

Ensure a consistently high-quality guest experience from arrival to departure.

Engage with guests daily to enhance their experience and gather valuable feedback.

Organize and oversee special guest experiences, including guided excursions, bush dinners, and personalized adventures.

2. Operational Excellence

Oversee all operational aspects of the lodge, including food and beverage, housekeeping, front-of-house, and guest activities.

Collaborate closely with kitchen and service teams to maintain high standards of food presentation and service.

Manage inventory levels, maintain stock records, and oversee ordering processes to ensure seamless operations.

3. Staff Management & Development

Lead, mentor, and develop a team of local and international staff members to provide exceptional service.

Coordinate training and development initiatives to enhance the skills and professionalism of the team.

Foster a positive working environment and culture within the lodge.

4. Financial Oversight

Work with the Camp GM to maintain accurate records of expenses and revenue.

Implement effective cost control measures across all departments.

Regularly report on the lodge’s financial performance, operational updates, and improvement opportunities.

5. Health, Safety, and Environment

Enforce health, safety, and hygiene standards to protect both guests and staff.

Implement sustainable practices to reduce the lodge’s environmental footprint.

Ensure all facilities and equipment are properly maintained by conducting regular safety checks.

6. Reporting & Communication

Provide detailed weekly and monthly reports on lodge operations, guest feedback, and any areas requiring attention.

If you and your partner are eager to embrace this exciting opportunity and contribute to creating unforgettable experiences in the stunning Okavango Delta, we want to hear from you! Join us in making a difference and delivering excellence in hospitality.
Job ID
363547
Job Title
Management Couple Botswana
Employer Type
–
Job Type
–
FT/PT
–
Province
–
Town/City
Botswana
Salary Type
Monthly
Salary
Neg DOE
Start Date
A.S.A.P

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