XPO Logistics
What you need to succeed as a Warranty and Reliability Manager at XPO:
Minimum Qualifications:
Bachelor’s degree or equivalent related work or military experience
5 years of experience filing warranty claims, pulling data, developing reports and utilizing Microsoft Excel for data capturing and reporting purposes
Excellent verbal and written communication skills and strong customer-facing skills
Proficient with Windows OS and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
Experience in warranty activities across a medium to large enterprise environment
Project management experience
Supervisory experience in a team-focused environment
Preferred Qualifications:
Bachelor’s or master’s degree in an analytical field or equivalent related work or military experience
5 years of experience in a supply chain, procurement or transportation service company
Less-than-truckload (LTL) experience
Able to perform and direct very complex analyses in spreadsheet and database programs such as Excel and Access
Demonstrated knowledge of supply chain management techniques and processes
Excellent communication and leadership skills
About the Warranty and Reliability Manager job
Pay, benefits and more:
Competivive compensation package
Full health insurance benefits are available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
10 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
What you’ll do on a typical day:
Manage a staff, including developing talent, coaching, leading situational and competency awareness, hiring, firing and driving performance improvement
Develop the warranty collection strategy for LTL, including developing training and operational KPIs, and determining BI and IT requirements
Assist in training operations team members on warranty program best practices
Provide input on best warranty coverage packages on new purchases
Advise on best practices to mitigate risk due to out-of-warranty mechanical failures; develop, test and implement programs that improve equipment reliability and decrease mechanical issues
Create action plans for equipment repairs to improve repair times and outcomes
Partner with shared resources to support initiatives
Develop and manage the completion of all equipment campaigns and safety recalls
Champion fluid analysis program, driving results and effectiveness of the program
Maintain responsibility for all warranty activities, including power units, trailers, forklifts, hostlers, electronic onboard computers, handhelds, part number lines ($1.3M in value) and fleet maintenance platform business ownership
Excellent communication and leadership skills
#LI-Remote
Employees are paid within a salary range based on their experience, skill set, and market.
Colorado annual salary range: $84,664 to $105,831
New York annual salary range: $88,696 to $110,870
California annual salary range: $92,728 to $115,910
Washington State annual salary range: $88,696 to $110,870
Actual compensation may vary due to factors such as experience and skill set (e.g., if an applicant far exceeds the minimum and preferred qualifications for the role).
The application window is anticipated to close on 8/9/2024.
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO’s candidate privacy statement .
XPO Logistics
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