Monitoring & Evaluation Assistant

JOB DESCRIPTION: M&E ASSISTANT
Job title: Monitoring & Evaluation Assistant
Direct Supervisor: M&E Officer
Location: Kigutu, Burundi
Organization Background:
Village Health Works (VHW) is a 501(c)(3) corporation. It is a social justice organization founded on the belief that health equity is not a commodity but a right. Founded in partnership with the communities we currently serve, VHW’s mission is to provide the neediest high quality, compassionate health care and education based on critical thinking in a dignified environment. VHW’s holistic approach integrates clinical services with education, food security, economic development, environmental protection, music and the arts. In the context of where we currently work, this is the only way we can sustainably end extreme, multigenerational scarcity in a way that uplifts and engages communities with dignity and in their own context. We believe that the lack of access to quality healthcare and education is the biggest threat to development and world peace.
Currently VHW operates in a wide array of clinical and community programs in a catchment area of over 200,000 people within the provinces of Rumonge and Bururi, though its doors are open for every patient regardless of where that patient is coming from. Our first clinic attends over 51,000 outpatient consultations per year. From 2007 until summer 2023, our 60-bed inpatient wards have been providing basic adult and pediatric non-operative inpatient services including treatment of malnutrition, mental health, chronic and acute diseases and uncomplicated obstetrical deliveries. These services have been administered by our staff of generalist physicians under the supervision of our current Medical Director.
Village Health Works has embarked on a plan to expand our clinical services to provide comprehensive quality medical care and training. To achieve this goal, VHW has constructed and officially opened an 85,000 sq. ft. state-of-the-art teaching hospital with several services that include surgery, obstetric deliveries, intensive care, pediatrics and neonatology, emergency, pathology lab, medical education and research center, etc. To provide excellent patient care and training we must expand the scope and skills of the healthcare providers through training, teaching and research, hiring through rigorous development and implementation of systems and structures, policies and procedures that are framed by high quality norms and international standards.
Additionally, VHW has established the Kigutu International Academy, a grade 9-12 boarding school to equip young minds with an education based on critical thinking to prepare them to become the leaders we wish their country and the continent to have for a better future.
Our core values are as follows:

Every member of VHW’s team must value the dignity inherent in each individual, aspire to excellence in all we do, proceed with boldness and perseverance

Compassion and justice must be at the heart of our organization

To accomplish the mission of our organization we all must be accountable to each other and to our community.

For more information, please visit: villagehealthworks.org
Key Responsibilities: * Data Collection & Monitoring:

Conduct routine monitoring visits to VHW’s health, education, and community engagement sites to collect accurate data on program activities, outputs, and outcomes.

Assist in the development and testing of data collection tools such as surveys, focus group discussion, and observation checklists.

Ensure timely, accurate, and complete data entry into databases or reporting systems (e.g., KoboToolbox, ODK).

Data Analysis & Reporting:

Assist in data cleaning, analysis, and preparation of summary reports for internal and external stakeholders.

Support the creation of visualizations (e.g., charts, graphs) to present program performance against indicators.

Assist in identifying trends, gaps, and challenges in program implementation based on collected data, and suggest actionable recommendations.

Training & Capacity Building:

Support training of field staff and community members on M&E tools, processes, and data collection methods.

Ensure that all data collection is conducted according to high standards of quality, ensuring accuracy, consistency, and reliability.

Documentation & Knowledge Sharing:

Maintain organized records and filing systems for M&E documents, including raw data, reports, tools, and other program materials.

Contribute to knowledge-sharing initiatives and ensure lessons learned and best practices are documented and disseminated across VHW’s teams.

5. Responding to Inquiries and Complaints:

Handling Calls and Messages: M&E Assistant is responsible for answering incoming calls and responding to messages from beneficiaries, or the general public.

Addressing Queries: Providing clear, accurate, and timely information on services, policies, or any other related queries.

Escalating Issues: When necessary, escalating complex issues or unresolved complaints to senior staff or relevant departments.

Ad-Hoc Tasks:

Provide support to the M&E team on ad-hoc tasks, including preparing materials for meetings, workshops, and reviews.

Participate in community and stakeholder engagement activities related to M&E.

Qualifications & Skills Required: * Education:
A Bachelor’s degree in Monitoring & Evaluation, Social Sciences, Public Health, Statistics, or a related field. * Experience:

A minimum of 1–2 years of experience in M&E, data collection, and reporting, ideally in health, education, or community development settings.

Familiarity with data collection tools and platforms such as KoboToolbox, Open Data Kit (ODK), or similar tools.

Experience in conducting field data collection, including surveys and focus groups.

Skills:

Strong analytical skills with the ability to interpret and visualize data.

Proficiency in MS Office Suite (Word, Excel, PowerPoint).

Good organizational and time-management skills.

Ability to work effectively in a team and collaborate with diverse stakeholders.

Strong attention to detail and commitment to high data quality standards.

Languages:

Fluency in Kirundi and/or English is a plus.

Additional Requirements:

Willingness to travel to remote project sites across Burundi.

A commitment to the values and mission of VHW, including dedication to health equity and community engagement.

Desired Attributes:

Ability to work independently and handle multiple tasks under tight deadlines.

A proactive attitude with the ability to identify challenges and propose solutions.

Strong interpersonal and communication skills, capable of engaging effectively with diverse communities.

How to apply
Qualified candidates are encouraged to immediately submit a CV and a thoughtful cover letter outlining why this position is of interest, exactly how their experience matches the qualifications stated and what they believe differentiates them from other candidates. Submissions without cover letters and CV will not be considered.
Submissions should be in English and sent to:
Please include “M&E Assistant” in the subject line of your email.
The final deadline to apply for this position is December 4th, 2024.
Please note: Applications will be reviewed as they are submitted until the position is filled. Village Health Works considers all applicants on the basis of merit without regard to race, colour, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran or military status.

Intercontact Services