Job Description
RESPONSIBILITIES:
– Coordinating Air, Sea and Land Operations for Import/Export
– Tracking Project KPIs closely
– Daily planning and scheduling of assigned pickups and deliveries
– Utilizing the company’s preferred vendor list and rates to secure the best pricing and routing for customer shipments
– Organizing pickups and deliveries through effective communication with shippers and consignees
– Understanding customer requirements and ensuring consistent operational and customer service levels
– Regularly communicating shipment status information, reporting delays and additional costs to customers
– Daily review of active job details and related quotes to identify opportunities for extra revenue and additional costs, thereby increasing overall profitability
– Maintaining regular communication with Move One offices to relay necessary information/documentation for each shipment
– Preparing accurate daily reports for management
– Inputting status and costs in Move One database in a timely manner as per SOPs
– Assisting with any other duties/projects assigned by the supervisor to meet business requirements
– Minimizing operational costs, optimizing efficiency, and increasing operations profitability
– Monitoring the progress of jobs and services – Planning, Execution, and Billing
Skills
QUALIFICATIONS:
– Minimum 1 year of logistics operations experience
– Excellent communication and interpersonal skills
– Ability to work well under pressure and handle long hours if required
– Outstanding organizational and customer service skills
– Ability to work with little supervision and manage multiple processes simultaneously
– Preferred university graduate
– Proficient computer skills (Word, Excel, Open Office, Windows)
– Talent for recognizing opportunities for process improvement
– Experience in handling shipments for the Middle East & Africa
– Prior global shipping management experience is highly desirable
WORK REQUIREMENTS:
– Ability to effectively contribute to team assignments
– Professional interaction with employees, customers, and suppliers
– Independent work skills while understanding the importance of communication and coordination with colleagues and organizations
– Ability to produce quality work within deadlines, with or without direct supervision
– Availability to work outside of core office hours when required
– Excellent time management and multitasking skills
– Proactive in self-education about developments in the local and international moving industry and awareness of competitors
– Use of personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in logistics operations
– Strong problem-solving and time management skills
– Attention to detail and high level of accuracy
– Willingness to perform fieldwork as needed
Move One
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