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Operations Assistant to VP, Operations (Remote Worldwide)
Are you a hyper-organized individual with a proactive approach to everything you do?
We’re seeking a driven Executive Assistant to the VP of Operations who can both help create organization where there is chaos, but also who can help manage workflows and support the larger organization through their participation and support.
Our Mission at Powered by Search
We are on a mission to be the best in the world at SaaS marketing — doing work we love, with people we like, how we want. As trusted advisors to the world’s fastest-growing B2B SaaS and tech companies, we’re rated 5/5 on Glassdoor, with 99% of our team recommending us to peers.
The Opportunity
Ready to be the backbone of exceptional client experience at a leading B2B SaaS marketing agency? We’re seeking a Client Experience Operations Assistant who will orchestrate memorable moments for our clients and team members while supporting our VP of Operations.
Core Responsibilities
Reporting to the VP, Operations, you will:
Client Experience Management
Design and execute memorable client welcome and onboarding experience
Coordinate kickoff meetings, quarterly business reviews, and strategic planning sessions
Manage client gifting programs and special occasion recognition
Maintain client communication schedules and follow-up protocols
Create and update client documentation and engagement materials
Team Support
Coordinate new team member onboarding experiences
Manage internal meeting schedules and team-building activities
Support remote team culture through virtual events and celebrations
Maintain team documentation and process libraries
Assist with quarterly planning and annual retreat coordination
Executive Support
Manage VP of Operations’ calendar and communications
Prepare meeting materials and follow-up documentation
Handle travel arrangements and expense management
Drive process improvement initiatives
Coordinate cross-functional projects
You’re Our Ideal Candidate If You:
Proven experience as an Executive Assistant or in a similar role providing administrative support at the executive level.
Strong proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other relevant office software.
Experience with project management tools (e.g., Asana, Trello, or similar platforms) is a plus.
Skills & Abilities:
Exceptional organizational and time management skills with the ability to prioritize tasks effectively.
Strong English written and verbal communication skills.
Ability to maintain professionalism and confidentiality at all times.
High attention to detail and problem-solving ability.
Ability to work independently and as part of a team, managing multiple tasks with minimal supervision.
Flexible and adaptable, with a strong ability to handle shifting priorities in a fast-paced environment.
Required Experience
3+ years of executive assistant experience
Demonstrated success managing project management systems
Remote work experience and excellent virtual communication skills
Why Join Powered by Search?
Drive results without the typical agency constraints
Work with premium B2B SaaS clients who respect expertise
Join a team with 3+ year average tenure and 70+ NPS
Advance your career without becoming purely managerial
Learn from top 1% SaaS marketing experts
Core Values
Give a Sh!t
Always Be in It To Win It
Be Obsessed with Serving Others
Practice a Growth Mindset
When We Fail, We Don’t Lose the Lesson
Benefits & Compensation
Competitive base salary + quarterly performance bonuses
5 weeks paid time off
Flexible remote work (4-hour overlap with Americas time zones)
Comprehensive health benefits for Canadian residents
Regular in-person team meetups and annual retreat
Weekly 1:1 coaching and professional development
Work directly with clients (no account managers)
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