Company Description
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description
The Clinical Quality Coordinator plays an essential role in the coordination, implementation, and evaluation of quality improvement, patient safety, and process improvement throughout the project. Under the direction of the Project Manager the Clinical Quality Coordinator assists with the management of quality measures for the project and compliance with regulatory, internal International SOS policies and any other programs deemed essential for quality care and patient safety by project leadership. The Clinical Quality Coordinator works with the Program Management to improve patient engagement, actively engages with the clinical leadership and staff to provide guidance and monitor workflow processes and assists with the development and implementation of strategies focused on quality improvement goals.
Key Responsibilities:
Maintains a safe workplace and complies with Safety, Health, Environmental, and Quality requirements and goals.
Facilitates activities related to quality and performance improvement programs in accordance with the requirements of International SOS’s Quality Control Program in conjunction with the Program Manager (PM) and Quality Manager (QM).
Assist Managers and Site Leadership in developing process improvements in support of International SOS’s quality project plan and quality improvement plan in partnership with the PM and QM.
Supports data reporting to outside agencies as requested by the Project Manager.
Actively pursues and takes advantage of educational opportunities to further their knowledge of areas of responsibility or to become a more effective team member.
Supports project leadership with training and development of clinical competencies and ensuring these are completed annually.
Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment.
Actively participates in Mass Casualty exercises and events.
Performance of other duties as assigned.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
Required Skills and Knowledge:
Minimum of two (2) years’ experience in a hospital/ambulatory setting.
Experience in quality improvement and/or management in a hospital or ambulatory setting preferred.
Proficiency in Microsoft Office applications (Excel, PowerPoint, Word, Outlook).
Experience Preferred:
Experience in expeditionary, project environment, on a military site, working as a government subcontractor or prime contractor is preferred.
Education Required:
Graduate of an accredited nursing program, BSN preferred.
Obtain provided American Heart Association Basic Life Support (BLS) certification.
Physical Demands:
Frequent use of common office technology such as the computer, telephone etc.
Ability to lift, carry and move up to 30 lbs.
Other Special Qualifications:
On call requirements as part of a rotation if required.
Must be able to read, write and speak English to effectively communicate.
Knowledge of process improvement tools and methods.
Ability to become an active and functioning member of a team.
This position is unaccompanied.
Ability to obtain a base security clearance.
Must be able to relocate to Doha, Qatar.
A valid passport in Country of Record is required and must be in your possession prior to relocation. You must maintain a current passport during your stay in Qatar.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
International SOS Government Medical Services
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