Remote Customer Account Representative

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Remote Customer Account Representative
Indianapolis, IN (Remote) Full-Time
Bilingual Remote Customer Account Representative
Indianapolis, IN (Remote) Full-Time
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Employment Type:

Full-Time * Education:
High School * Location:
Indianapolis, IN (Remote)
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Remote Customer Account Representative
Bluegreen Vacations Indianapolis, IN (Remote) Full-Time
Job Details
WORK FROM HOME! Customer Account Representatives needed…
Bluegreen Vacations is offering full-time AND part-time opportunities to work from home in Central Indiana and Central Florida.
Submit your resume and apply today to be considered for this opportunity starting November 11!
Share Happiness: Just as every person needs a purpose, a place to belong, a reason to exist and something to believe in, so too must companies know the why behind what they do. At Bluegreen Vacations, we believe in the power of vacation. We believe vacations make people happier by sharing time together, smiles and memories. Our purpose is to share happiness.
CUSTOMER ACCOUNT REPRESENTATIVE
(ADVANCED LEVEL CUSTOMER SERVICE)
TAKE A LOOK AT OUR GREAT Full-Time BENEFITS!
Guaranteed hourly base pay with additional incentives for performance
average earning capability is $19 per hour
Company benefits (including select benefits for part-time positions)
Fun, team-oriented environment
Inbound call center; no telemarketing
Diverse career advancement opportunities
Skill development and network-building opportunities
Comprehensive virtual training program
Vacation discounts
Great benefits OF working part-time!
With fewer hours committed to work, part-time may lower stress levels
Perfect for individuals transitioning into retirement or back into full-time work
A great way to supplement income from other sources or jobs
Provides flexibility to work from home, saving time and money on commuting
Learn new skills, explore different industry, and diversify experience
Allows for a more gradual shift in career pace
College students
Offers more flexible schedules, allowing individuals to balance work with personal commitments, family responsibilities, and other interests
Leaves room to pursue further education, personal projects, hobbies, or starting own business
Customer Account Representatives use creative problem-solving abilities to positively support and influence the customer experience.
Customer Account Representatives receive inbound calls from customers who require assistance with complex account inquiries and/or are looking for alternatives that cannot be easily found online. Combining your own natural confidence with our training on the specifics, and applying the empowerment granted with your role, you’ll be delivering exceptional customer service…from your home office.
The opportunities within this role include personalization of the customer’s journey from start to finish of each conversation, reservation assistance and assurance of accurate vacation details, and overall customer satisfaction.
Are you willing to pursue the goal of continual improvement and are you adaptable in a changing environment? Do you anticipate customer needs and exceed customer expectations?
If you answered “Yes” to the questions above, we’d love to hear from you!
We invite positive-minded candidates who radiate customer service and have a natural sense of hospitality to apply. Send your updated resume our way today!
More About Bluegreen Vacations Corporation…
At Bluegreen Vacations, we know where our true value lies. It’s not only in our 70+ resorts spread across the U.S. and Caribbean, or even our 220,000+ owners and their guests. It is our associates-the people who work here and create remarkable vacation experiences for our owners and guests-who we value most. They are the ones that make it happen every day, at our resorts, administrative offices, and sales, marketing, and support locations. It’s why we value our associates and do everything we can to support their success and growth.
Our collective success is reflected in the recognitions we’ve earned as one of Achievers “50 Most Engaged Workplaces in the U.S.” and one of Sun Sentinel’s 2019 “Top Workplaces in South Florida.”
2023 ICMI Global Contact Center Awards Runner-up for Medium sized contact center.
Awarded Best in Class Remote Contact Center at the 2021 CCW Excellence Awards.
Ranked #65 on the Forbes list of America’s 500 Best Midsize Employers in February 2022
THIS REMOTE POSITION REQUIRES THE FOLLOWING…
Ability to work from home with focus space and limited distractions
Must have reliable high-speed Internet service
Outstanding communication skills
Ability to navigate multiple systems including MS Office, Internet, and internal programs
Bachelor’s degree (preferred); high school diploma or G.E.D. equivalent (required)
Note:
All schedules include evenings and Saturdays (Sundays off)
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Job Snapshot
Employee Type Full-Time
Location Indianapolis, IN (Remote)
Job Type Sales, Customer Service
Experience Not Specified
Date Posted 10/04/2024
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The Official Vacation Ownership Provider of Bass Pro Shops® and Choice Hotels®.
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The Official Vacation Ownership Provider of Bass Pro Shops® and Choice Hotels®.
COMPANY
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© 2023 Bluegreen Vacations Unlimited, Inc. All rights reserved. 4960 Conference Way North, Suite 100, Boca Raton, FL 33431 United States. Bluegreen is a licensed Florida Seller of Travel, Reg. No. ST36225, Washington Seller of Travel, Reg. No. 602511860, and a Michigan licensed real estate broker, license #6501315258, 03095 Boyne Mountain Road, Boyne Falls, MI 49713. NE: Harold H. Johnson of 16909 Lakeside Hills Plaza, Suite 119, Omaha, NE 68130 is BLUEGREEN VACATIONS’s designated Nebraska real estate broker, California Seller of Travel, Reg. No. 2083124-50 (Registration as a seller of travel does not constitute approval by the State of California). California law requires certain Sellers of Travel to have a trust account or bond. This business has a bond issued by Travelers Casualty and Surety Insurance Company in the amount of $100,000.00. Void where prohibited or restricted by law and/or where state registration and/or licensing requirements have not been met.
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Bluegreen Vacations Corporation does not provide language services or translation services of any communication in to languages other than English. Translation and descriptions of commonly-used debt collection terms are available in multiple languages at the New York City Department of Consumer and Worker Protection website, www.nyc.gov .
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