Cross Border Talents

Join Our Team: Customer Care Specialist with German
Location: Fully Remote (Work from Home) Based in Croatia
Type: Full-time, Indefinite Contract
Do you excel at providing technical customer support and speak German fluently? We’re looking for a Customer Care Specialist to deliver exceptional service through voice, chat, and emailall while working remotely from Croatia!
Key Responsibilities:

Deliver technical customer support across voice, chat, and email channels

Provide outstanding customer experiences every time

Document all interactions in a CRM system

Collaborate with internal teams, contribute to department initiatives, and support your colleagues

What Were Looking For:

Fluent in German (C1+) and proficient in English (B2+)

Residing in Croatia with legal right to work

Experience in customer support and technical support (IT or help desk preferred)

Strong independent work skills and ability to thrive in a remote team

Excellent problem-solving, critical thinking, and adaptability

Competence in using external systems, Microsoft Office, and PC-based software

Work Schedule: Monday to Friday, 09:00 AM 05:00 PM
What We Offer:

Competitive remuneration based on skills, experience, and performance

Fully remote work from Croatia

A supportive and creative team environment with excellent employee reviews

Tools and guidance to help you reach your full potential

Ready to take the next step in your career? Apply today and join our dynamic team!

Cross Border Talents

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