Cross Border Talents is searching for a Hebrew-speaking Customer Service Representative to join our remote team in Lithuania. If you are passionate about solving problems and delivering top-quality service, wed love to hear from you.
Start Date: 15 December 2025
Location: Lithuania (Remote)
Work Schedule: 09:00 to 22:00, Monday to Sunday. Bank holidays included.
Requirements:
C2 and higher level in Hebrew (written and spoken), plus B2 English (written and spoken)
Full-time availability including weekends and holidays
Excellent interpersonal and conflict-resolution skills
Right to work and live in Lithuania (valid EU paperwork or permit required)
Responsibilities:
Manage inbound customer inquiries from Hebrew-speaking clients
Provide accurate information about products and services
Handle complaints and escalations with professionalism
Document cases in CRM systems and follow up as needed
Contribute to team performance by achieving KPIs
Work with internal departments to ensure customer satisfaction
Salary: 2125 EUR gross/month + Bonus 100 EUR/month (KPI based)
Cross Border Talents
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