JOB OVERVIEW
Are you experienced in handling calls, responding to messages, and managing essential tasks in a flexible and dynamic work environment? We’re seeking a Remote Customer Success & Operations Specialist who can excel in multiple roles while aligning with Twin Home Buyer’s core values.
What We’re Looking For:
Fluent in English, with a neutral or American accent. Experience taking calls without any accent is essential.
Prior experience in receiving and making calls, responding to texts, and processing notes into databases.
Adaptability to handle a variety of tasks-this role is not limited to sales.
A proactive and flexible attitude to help the team succeed in various operational areas.
Strong alignment with our core values: being detail-oriented, doing the right thing, embracing constant change, and working smarter than the competition.
Salary & Commission Structure:
Base salary of ?20,000 – ?25,000 per month.
Commission opportunities available after 30 days of employment, as you familiarize yourself with the role.
Bonus Points:
If you’re not formally trained, you can develop your English skills by watching English-language content on Netflix and practicing speaking along with the characters.
Familiarity with How to Win Friends and Influence People or similar self-development material.
Responsibilities:
Receive and make calls, ensuring clear and professional communication.
Respond to texts and process notes efficiently into our database.
Handle various operational tasks and adapt to the evolving needs of the business.
Problem-solve with empathy and understanding, ensuring customer satisfaction.
Stay flexible and ready to support multiple areas of the business as needed.
Application Requirements:
You must send a video so we can hear your voice in Skype: live:.cid.fbda8b27392605a4
The video should demonstrate your clear and professional communication style, ensuring you meet the language requirements of the role.
Why Join Us?
Fully remote, allowing you to work from anywhere in the Philippines.
Base salary with commission potential after your first 30 days.
Join a company with 23 years of experience, built on strong principles and core values.
Be part of a dynamic team that values flexibility, integrity, and continuous improvement.
If you’re ready to use your skills in a flexible, fast-paced environment, while upholding our company’s core values, apply today!
-HONOR QUEST
SKILL REQUIREMENT
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