Group1 Farnborough is looking for a Remote Diagnosis Technician.
Your role
Enjoy support that’s second to none as a Remote Diagnostic Technician (Mechanic) at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert.
What you will be doing?
Remotely diagnose and troubleshoot technical issues utilising the BMW RITA system
Carry out remote diagnostic work and pre-order parts delivering a seamless service for the customer.
Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals
Collaborate effectively with different department to ensure a seamless experience and customer satisfaction.
Your profile
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification
Thorough understanding of vehicle safety standards and guidelines
Strong problem-solving skills, ensuring accuracy in all aspects of work
Ability to collaborate and contribute positively within a team environment
Must hold a valid UK driving licence
Rewards
24/7 online access to healthcare professionals
Car purchasing and lease schemes
Servicing, parts & accessory colleague discounts.
Enhanced holiday allowance with length of service
Paid day off for your birthday
Company share purchase plan
Loan plans for colleagues, including toolbox and travel tickets
Colleague referral payments
Industry leading family friendly policies
Numerous training, learning and development options to suit everyone
BMW Group Retail
You must sign in to apply for this position.