SP Data Digital
Who We Are:
We are SP Data Digital, and we like to shake things up! We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telecom, Finance, Technology, and Security!
The Job:
As a Bilingual Inbound Warranty Sales Associate (Spanish/English) you will interact with customers who have recently purchased an appliance and are looking to add an extended warranty. You’ll be:
Answering incoming calls, building rapport, and creating a great customer experience by asking probing questions and actively listen to the customer’s request
Presenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit them
Developing relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
Do you have experience working in a sales environment? Are you ambitious, outgoing, and an outstanding communicator?
Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team!
What We Offer:
100% Remote position
Two weeks fully paid training
An hourly base wage of $17.00 per hour + Bonus (Bilingual Rate only – English Rate of pay is $15 per hour)
Full-time position – 40 hours per week!
Opportunity for growth and development
Employer sponsored benefits
Hours of operation:
Production: Monday – Friday 8am – 8pm EST. Saturday 9am – 7pm EST open availability. Sundays off
You’d be a Great Fit if You Are:
6 months + experience with sales
6 months + experience with customer service
Call Center experience an asset
Must have a quiet area free from distraction to work
Strong technical aptitude and an ability to learn and navigate new software using multiple platforms at a time
Exceptional communicator with both verbal and written skills allowing you to communicate ideas in a clear and concise manner
Empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Problem solver, using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Eager with a willingness and desire to receive coaching and mentorship
Currently residing and working from the United States
Technical Requirements
Windows 10 or 11 computer required
8 GB RAM
Minimum Intel I3 processor
Ethernet Cable connected to modem required
Internet speeds 15Mbs download/5Mbs upload
Webcam required for training
USB Headset
SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
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SP Data Digital
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