Senior Claims Specialist
You will be the front-line expert who manages third-party moderate to high level severity, non-auto casualty claims. Types of claims may include auto, homeowner’s, business owner policies, general liability, and farm. This position will be remote for any candidates not local to an American National office.
What You’ll Do
Adjudicate all aspects of the claims handling process under minimal supervision
Conduct phone interviews/investigations to determine liability and damages, obtaining recorded statements when applicable
Review loss notices and complex policy forms to determine proper coverage
Establish and maintain proper reserves
Determine the appropriate method of inspection for loss
Discovery, discussion, and review of the facts and circumstances of the loss occurrence
Finalize liability determination for third-party losses, sending out required forms, and negotiating settlements with clients or legal representatives (Obtaining releases, court-approved settlements for minors, pre-suit mediations or arbitrations)
Draft professional correspondence regarding various aspects of the claim
Communicate and promote professional relationships with insureds, claimants, agents, attorneys, and internal clients regarding the ongoing status of claims files
Ensure compliance of Unfair Claims Settlement Practices Act, insurance laws, and regulations in all states assigned
Review and recognize complex legal issues that require presentation to management, in-house counsel, defense counsel, and internal committee, when applicable
Read and interpret complex, multifaceted legal and medical documents, and update in an easy-to-understand format for the file, and for the internal committee while addressing excess exposures, umbrella claims, and reinsurance exposures
Assist in mentoring other claims representatives within the department
Complete ongoing continuing education to maintain active adjuster license(s)
What You’ll Need
Currently hold an active state adjuster license or obtain following date of hire (American National will incur all fees associated/No out of pocket expenses)
Four years’ multi-lines claims adjusting work experience
What Will Set You Apart
Six years’ + claims handling experience
Four year completed degree in related field (Criminal Justice, Insurance and Risk Management, Business, Communications)
Understanding of statutes, case laws, and policy contracts, desired
Must be an effective and organized multi-tasker
High attention to detail and follow-up
Must be comfortable managing difficult conversations with ease and confidence
Excellent written and verbal communication skills
Strong negotiation skills
Ability to work independently
Passion to provide the highest level of customer service
Salary for this position can range from $55,000 for candidates who are minimally qualified through $88,000 for more highly qualified candidates. Candidates outside of the range are encouraged to apply, and will be considered based on experience, skill and education.
American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees also receive annually a bank of paid time off and paid holidays. We aspire to see people for what they bring to our corporate culture by supporting an inclusive work environment, including an emphasis on a healthy work-life balance, development opportunities, and a casual dress code.
American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork (FIRST) and Agility, Collaboration, and Engagement (ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.
Hiring Practices
The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with the job qualifications, we still encourage you to apply. You may be just the right candidate for this position or other opportunities at American National.
American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our . Learn more about our company, by following us on social media: , ,
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, Former President and CEO.
American National Insurance
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