Agilent Technologies
Job Description
基本职能：
接听客户服务热线电话或者微信，为客户提供安捷伦化学/生命分析仪器部产品的在线技术支持.
主要工作职责：
在电话或者微信中解答客户关于色谱/光谱/生命产品的使用和操作方面的问题；
为客户提供故障判断和技术咨询，在系统中建立和更新客户的信息；
明确客户的需求，帮助客户找到最合适的人解决他们的问题。
Qualifications
Bachelors or Masters Degree or University Degree or equivalent.
Typically 2+ years relevant experience for entry to this level.
Requires general proficiency with tools, systems and procedures to accomplish job.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required Occasional
Schedule Schedule:Full time
Shift Day
Duration No End Date
Job Function Services & Support
Agilent Technologies
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