Infotree Global Solutions
The Professional Services Consultant PSC should have the ability to provide pre sales, implementation, and postsale problem resolution support across all go to market units. He she should specialized to support Office printer products and solutions, production printing products and graphic software solutions or both supporting different time zones including a steadystate technical support role
providing technical support to clients primarily for their products.
Must Skills
Had worked on medium sized complex projects
Design and architecture mindset network
Quality conscious and process compliance
Ensure Delivery on time and highquality outputs
Work in a collaborative environment to achieve program objectives.
Presentation skills, MIS reporting, strong individual contributor. Good Oral and Written Communication Skill English
Process and procedure reviews, and documentation.
Address Customer queries on ProductsInformationLicenses within the response SLA
Providing all information on Product required for customers
Proactive outreach to customers
Networking skills
Desired Skills
Hands on experience on any of the below areas
Software Management Support
Implementation, Technical consultancy Solutions
Strong portfolio product knowledge
SW Solution knowledge
3rd Party software product support
Product Training skills
IT Network infrastructure skills, IT Operations and Support, Remote infra Support
Problem resolution skills
Support sales specialists
Customer Demos communication
Experience supporting US clients for communication skills
Graphic design software skill needed for Production printing support
Computrabajo
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