Global Outsourcing Company
Mohon
Kelayakan
Bachelor’s degree in Business, Marketing, Educational Technology, Computer Science or a related field.
1-2 years of working experience in sales, experience with e-learning or education technology industry can be beneficial.
Language(s) required: Mandarin, English
Experience with eLearning authoring tools would be advantageous.
Proficient with MS Office 365.
Added advantage for candidates with experience in RM software (e.g., Salesforce) for efficient data management and customer relationship tracking.
Exceptional communication and negotiation skills.
Self-motivated with the ability to work independently and as part of a team.
Attention to detail to prevent or minimise errors in sales documents.
Strong organisational and time management skills.
Problem-solving skill in resolving issues related to inquiries, or communication.
Tanggungjawab
License Renewal Management: Proactively manage and monitor the renewal process for all client licenses to ensure timely renewals and consistent revenue flow.
Customer Engagement and Product Application: Regularly interact with clients to ensure they are maximising the benefits and functionalities of our products.
Sales and Revenue Growth: Identify and exploit opportunities for cross-selling additional software and training solutions tailored to the specific needs of clients.
Client Support and Communication: Serve as the primary point of contact for client inquiries, providing prompt and accurate responses to enhance customer experience.
Market Insight and Client Feedback: Conduct market research to stay informed about industry trends and new technologies that could benefit your clients.
Professional Development: Engage in continuous learning to maintain a deep understanding of the product portfolio and its applications.
Manfaat
Basic up to RM4,000 with bonus
Dental and medical benefits
Professional development and training opportunities.
Regular working hours from Monday to Friday (remote work options)
Dress Code – Smart Casual (T-shirt and Jeans) in office and Formal Wear when meeting customer
Kemahiran
Negotiation Skills Communication Skills
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Maukerja
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