JOB OVERVIEW
Whilst this role is home based, we only hire in Manila or nearby areas as the team has monthly, in-person meetings.
We’re a growing industrial supplier in Sydney that is building a national reputation for supplying quality industrial, maintenance and safety supplies backed by great service.
We need an intelligent team player to work with our remote team in Manila in close coordination with our office in Sydney. You will enjoy a professional working environment where you have a great deal of autonomy and opportunity to help develop processes.
If you are a people-person who loves to give exceptional technical service and has great phone English, this role might be right for you.
CORE TASKS:
-Following up quotations – will involve emailing, communication directly with clients / suppliers and liaising with our Sales team.
-Assist in market research, data analysis and helping with effective Sales Strategies
-Quote customers while driving profit margins
-Work alongside customers to ensure they have an amazing experience and successful order through our platform
-Receiving Customer & Supplier Phone Calls
-Provide to Comms Team assistance on Customer Calls as needed
-Contacting Suppliers via phone & email for product availability & pricing
-Manage all communications related to customer orders and queries
-Communicate with Customers and Suppliers resolve order issues and/or amendments
-Handle ordering task on selected suppliers
-Generate required reports
-Work in special projects and other Ad hoc tasks as the need arise
-Training will be provided to support our Sales Team with Systems, Sales and Product awareness.
KEY SUCCESS FACTORS
-Engineering, or trade background or interest in learning about our products
-Enjoys working with customers
-Excellent written & spoken English
-Passion for learning
-Flexible & adaptable style
-Strong analytical, problem solving, decision-making and organizational skills
-Ability to successfully multi-task
-High attention to detail
-Team player
Minimum IT requirements:
-Internet Speed: 10Mbps Download Min Actual (Rec. Min. 25mb down and 5mb up)
-Multicore Processor eg. Intel i5 or higher; AMD Ryzen
-Memory: 8GB
-Hard Drive: 128GB
-Operating System: Windows 10 or Mac OS Catalina (or later)
This role is an integral part of the business. Pay is processed weekly. With 13th month pay.
When applying please:
-Provide a resume
-Provide a video of self-introduction
-Provide screenshot of actual Internet speed test and photo of workstation
-Confirm that you live in Manila
-Confirm you are looking for a Full Time, Dedicated Role
SKILL REQUIREMENT
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