J.Kalachand & co Ltd
Key responsibilities
Product Demonstration: Conduct engaging and informative product demonstrations for customers in-store, highlighting features, benefits, and usage.
Customer Assistance: Assist customers with product inquiries, provide expert advice, and address any concerns to enhance their shopping experience.
Sales Support: Collaborate with the sales team to meet and exceed sales targets. Promote product upsells and cross-sells based on customer needs.
Lead Generation: Proactively generate new sales leads through customer interactions, product demonstrations, and promotional activities.
Product Introduction: Introduce new products to clients, ensuring they are aware of the latest offerings and innovations in our product range.
Lead Follow-Up: Follow up on generated leads to nurture potential customers, address their questions, and convert leads into sales.
Sales Growth: Identify opportunities to grow sales through targeted customer engagement and personalized recommendations.
Product Knowledge: Maintain up-to-date knowledge of our product range, including specifications, benefits, and competitive advantages.
Customer Engagement: Build strong relationships with customers through personalized service and proactive communication.
Feedback Collection: Gather customer feedback on products and services to relay insights to management and contribute to product improvement.
Merchandising: Ensure products are well-presented, well-displayed and organized on the sales floor. Assist in setting up promotional displays and events.
Training: Provide guidance and training to new sales staff on product demonstrations and effective sales techniques.
Hard skills
Good to know
Goals & Performance Metrics:
Attractive salary packages with commission based on sales
N+1 Management Style:
Reports to Branch Manager (Direct Reporting Line)
Career Progression Opportunities:
At J. Kalachand & Co. Ltd, we are committed to fostering a culture of continuous growth and development for all our employees. We believe in enhancing skills and competencies to help our staff reach their full potential and advance their careers. Our approach involves:
Ownership and Passion: We encourage every team member to take ownership of their roles, show passion in their work, and strive to make a meaningful impact.
Consistent Training: Through regular training sessions and on-the-job learning, we aim to equip our staff with the knowledge and skills needed to excel and adopt best practices.
Collaborative Spirit: We value teamwork and dedication as core elements of our success, and we work together to create an optimal workplace environment.
Expert Training: We collaborate with agencies and brands to bring highly qualified professionals who provide advanced training, ensuring our team meets the highest industry standards.
Benefits & Culture:
We offer:
Stable and solid company with over 50 years of service
Attractive salary packages with commission based on sales
Employees are covered by accident insurance
Regular training programs to improve skills and support professional growth
Commitment to stability, opportunity, and employee care
Candidate Selection Criteria:
Apply through Career Hub Mauritius
Application review and shortlisting by Kalachand Recruitment team.
Initial interviews with HR and line managers.
Final interviews with the Marketing Department.?
Job offer and onboarding.
Work condition:
Work hours and remote work options:
Any employee posted in a branch or showroom will be required to work on a shift/rotation basis, either on Sundays for half a day or on Thursdays for half a day, every alternate week or as arranged between the employee and their Manager. Our showroom has two sets of opening hours:
(Not in malls)
08:30 am – 17:30 pm
09:00 am – 18:00 pm
(For Mall)
For the mall, it will depend on the shift system, which follows the mall’s schedule, with shifts potentially extending up to 10:00 PM.
Message from your future manager N+1:
J Kalachand & Co Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Careerhub
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