JOB OVERVIEW
Job Description:
We are seeking a skilled and experienced Virtual Assistant to join our team and help us implement Litify, which is built on Salesforce, and provide ongoing remote technical support for our company. This role will primarily focus on working with our team and Litify experts to build out our Litify system (we are currently transitioning from Clio to Litify). Additionally, you will be responsible for providing technical support across a range of platforms, including Nextiva, HeyMarket, Adobe, Windows, Outlook, Microsoft Teams, WordPress, and Divi.
Key Responsibilities:
Collaborate with the Litify team to implement and customize our Litify platform, with the Litify team leading all initial work.
Provide ongoing support for Litify as our team transitions from Clio.
Offer technical support for Nextiva, HeyMarket, Adobe, Windows, Outlook, Microsoft Teams, WordPress, and Divi.
Troubleshoot issues and provide timely solutions for software and platform-related problems.
Assist in maintaining and optimizing systems to ensure smooth daily operations.
Act as the first line of technical support for all employees world wide
Requirements:
Proven experience with Salesforce customization (must-have).
Experience with Litify (strongly preferred).
Knowledge of WordPress and Divi.
Strong technical knowledge of Nextiva, HeyMarket, Adobe, Windows, Outlook, and Microsoft Teams.
Excellent problem-solving skills and ability to work independently.
Strong communication skills in English.
A team player with the ability to work in a remote, collaborative environment.
Reliable internet connection and necessary technical setup for remote work.
Be able to work hours in PST
Why Join Us?
Work with a great team of 15 VAs in a supportive and friendly work environment.
Opportunity to grow and expand your skills with our growing company.
Competitive salary and long-term potential for the right candidate.
How to Apply: Please send your updated resume and a brief cover letter explaining your relevant experience and why you’d be a great fit for this role. You need to use the word Lettuce in your subject line and address me as Tommy.
Please do not reach out to me or our company any other way. Doing so will disqualify you from consideration.
SKILL REQUIREMENT
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