Senior Business Analyst, Adobe Experience Manager- Remote

Company Description
Merkle, a dentsu company, powers the experience economy. For more than 35 years, we have put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
Job Description
WE WELCOME REMOTE CANDIDATE RESIDING IN THE US.
As the Senior Business Analyst, you will help ensure that client requirements are met through the delivery of digital solutions. You will have experience with Adobe Experience Manager (AEM), working in Agile development environments, and managing complex projects. You will lead the creation of user stories, acceptance criteria, and work with teams to ensure deliverables align with client expectations. You will also bring expertise in Adobe Workfront and Creative Cloud to the table, ensuring an integrated approach to managing workflows and content delivery. You will report to the Business Analyst Director.

You will lead the gathering and documentation of complex requirements, translating them into detailed user stories and acceptance criteria.

You will be the primary liaison between clients, team members, and the development team to ensure delivery of AEM solutions.

You will provide expertise on Adobe Experience Manager (AEM) best practices, helping clients use the platform’s full capabilities.

You will collaborate with Agile teams, facilitating sprint planning, backlog prioritization, and daily stand-ups to ensure deliverables.

You will conduct risk assessments and mitigation strategies, ensuring potential project roadblocks are addressed promptly.

You will ensure agreement between technical solutions and needs by facilitating workshops, sprint reviews, and user acceptance testing.

You will provide mentorship and guidance to junior business analysts and contribute to team development.

You will maintain a high level of detail and quality control over documentation and project deliverables.

Qualifications

You will have at least 3 years of experience with Adobe Experience Manager (AEM), with an understanding of its architecture, workflows, and integration capabilities.

You will have experience in Agile development environments, with expertise in collaborating across teams.

You will demonstrate success in writing comprehensive user stories and acceptance criteria for complex, multi-faceted projects.

You will have experience with Adobe Workfront and Creative Cloud platforms, managing workflows, and optimizing content delivery processes.

You can balance strategy with detailed, tactical execution.

You will have a Bachelor’s degree in a related field (Business, Information Technology, Computer Science, or similar).

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Additional Information
The anticipated salary range for this position is $68,000-$110,400. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit .
About dentsu
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
Dentsu, Innovating to Impact.
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We are champions for meaningful progress and we strive to be a force for good-for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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