Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Key responsibilities of this role include developing and implementing all operational business requirements, including technology needs, to ensure optimal operational design.
Aligns business and/or product strategy, effective design and development, and ongoing management of the portfolio across the full lifecycle to ensure business-specific or cross-enterprise impact.
Positions in this function are accountable for delivering sustainable, financially sound solutions that solve a specific problem and enable successful external product delivery and/or internal business function performance, while driving adoption with internal business clients and define future capability direction that supports business strategy and new opportunities.
Positions in this function play a critical role in ability to deliver products to market and/or manage internal business functions. Represent and cascade the vision and current scope definition to working teams. Support the prioritization of capabilities based on vision and scope. Lead generation of product design and experience requirements for capabilities.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
For technical projects, own and drive management and evolution of assigned capabilities
Sets team direction, resolves problems, and provides guidance to members of own team
Turnover capabilities to IT for feature elaboration and release planning
Manages to timelines and schedules of the product requirements
Adapts departmental plans and priorities to address business and operational challenges
Influences or provides input to forecasting and planning activities
Product, service, or process decisions are most likely to impact multiple groups of employees and/or customers (internal or external)
Drive and facilitate stakeholder discussions to ensure requirements are captured and internal stakeholders are aligned
Support the translation of capabilities to features and working product
Manages to timelines and schedules of the product requirements
Ensure complete operational readiness during the execution phase of Implementations
Partner with Leadership on operational benefits decisions related to expanding existing technology or adding new technology
Work cross-functionally with teams broadly across the enterprise to engage with business resources, understand complex business models, and analyze data for performance outcomes
Act as a key liaison between the executive leadership team and operational partners
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
5+ years of experience with healthcare, managed care and/or health insurance data analysis, business operations, or application development
Experience and ability to influence and drive performance both in a direct and matrixed environment
Experience in developing program artifacts, including use cases, project plans, executive summaries, staffing analysis, financial assessments, etc.
Proficient EQ expertise with the ability to facilitate a cross functional team through process discussion and impact analysis
Proven cross-functional leadership and the ability to take initiative
Proven solid critical thinking, analytical and problem-solving abilities, including the ability to analyze, monitor, and create solutions using data
Proven excellent prioritization, organization, communication, and time management skills
Proven excellent presentation skills, with the ability to simplify and communicate complex data to executive teams, including leaders at the C-Suite level
Demonstrated ability to set priorities and demonstrate sound judgment in handling complex situations
Preferred Qualifications:
Experience writing detailed requirements without ambiguity
Experience conducting research on business and user needs
Experience within Enterprise Clinical Services
Experience with process design
Understanding of development methodologies
Proven self-motivated with a mindset of continuous learning
Proven excellent critical thinking and analytical skills
Proven solid financial acumen
Demonstrated ability to influence and hold individuals accountable without formal authority
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group
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