// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 150 locations worldwide, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Lyft.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
// As a Pre-Sales Consultant at Masabi, you will be an integral part of our Pre-Sales team. Your primary focus will be on supporting Masabi’s preparation and response to large-scale and complex tenders issued by Transit Authorities. This role involves producing specific deliverables and is initially offered as a fixed-term contract with the potential for extension.
We offer flexible working arrangements, considering both full-time and part-time options based on the selected applicant’s preferences.
// This role is available in a remote model. While candidates based in the UK or North America (East Coast) are preferred, we are open to considering applicants who can work within European and East Coast US time zones.
Produce customer-facing documentation and materials for formal RFx responses
Develop Implementation Management and Operations Management plans
Assist in collating business requirements and identifying deliverables and potential gaps during formal procurement
Conduct impact analysis on business requirements, working closely with internal stakeholders and partner organisations to establish solutions and understand their impacts
Analyse technical requirements in relation to existing and planned platform capabilities, collaborating with the Product team and partners to align platform features with customer needs
Collaborate with internal teams, such as Product Management, Engineering, and Service Delivery, to develop Solution Architectures, workflow, Processes, and Delivery plans
Work with partner organisations to ensure clear ownership and formulate solutions that align with customers’ business outcomes and technical requirements
Provide guidance and support to the sales team to exceed customer expectations
Support Project Management and Service Delivery teams in mapping outcomes to quality assurance delivery plans
Conduct impact analysis on requirements, ensuring solution establishment and comprehensive documentation
Travel may be required to support workshops with customers and partners
Essential experience in delivering full fare collection ticketing systems to large transit agencies
Extensive customer-facing experience, engaging with large enterprises or government organisations
Previous experience in a Pre-Sales role, supporting large enterprise software procurements
Strong background in solution architecture and design
Familiarity with Requirements Traceability & Management
Knowledge of ITIL service design or equivalent (ISO 20000 or COBIT)
Familiarity with either PMI-PMBOK or Prince II Methodologies
Experience with ISO 9001 Quality management or equivalent
Proficiency in analysing complex systems involving hardware and software
Competitive salary package
25 days of holiday per year plus the option to buy another 5 days pro-rated
Private Healthcare via AXA including pre-existing conditions and mental health
Choice of workstation
Flexibility to work from home whenever you need to and flexible working hours (we are currently operating either fully remote or in a hybrid mode, please see Remote Working Policy below for more details)
Ability to work for up to 3 months per year from any country in the world
Training allowance of up to £1000 per year
£200 annual allowance for any home office need or improvement
Enhanced family leave pay
Onsite/video yoga classes
Cycle to work scheme
Unlimited snacks and drinks, with regular free lunches (when in the office)
Regular social gatherings with a monthly allowance for each employee
Biannual company events
Fun and collaborative environment with a focus on making a difference in the world
// Careers at Masabi are for people who are going places – people who are moved by our mission to improve accessibility and make fares fair for everyone. We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. We operate with openness — we celebrate multiple approaches and points of view and strive to create an environment where everyone feels empowered to bring their whole, authentic selves to work. Whoever you are, just be yourself.
We encourage people from underrepresented backgrounds to apply; we don’t discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together we are creating a future.
We’re already powering journeys – are you ready to join us?
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