At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Within the Data Governance & Remediation Team (DG&R), this role’s function is to support the design and implementation of complex yet efficient solutions for inaccurate provider directory data. This position is responsible for various activities related to provider directory data accuracy and regulatory requirements which includes but is not limited to simultaneously coordinating remediation activities for multiple data files, performing quality assurance on completed updates, and tracking results. Additionally, this position will serve as a provider data subject matter expert and may communicate regularly with other departments regarding directory accuracy activities.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Coordinate remediation of provider data inaccuracies, leveraging automation where possible
Managing multiple data files each day, each potentially at different stages of the remediation process
Complete quality assurance on completed updates to ensure accuracy
Partner with operations teams as need to successfully coordinate remediation efforts
Participate in projects involving provider data accuracy and remediation efficiency opportunities
Research provider data inquiries and escalations as needed
Serve as subject matter expert of loading procedures
Represent the team on projects associated with provider data cleanse activities
Perform data analysis utilizing Microsoft Excel and Access Databases
Identify trends in provider data inaccuracies and provide recommendations on solutions
Manage large sets of provider data, adhering to data usage restrictions and minimal necessary guidelines
Identify and research errors in provider data, sharing feedback that may result in the development of rules, programs, or improvement activities
Collaborate with business partners to root cause data defect issues and identify resolutions as needed
Maintain current knowledge of data loading procedures to make informed decisions related to remediation processes
Complete reporting to track results and monitor directory data cleanse activities
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
2+ years of NDB provider data loading experience within the previous 4 years
6+ months experience analyzing provider data
Intermediate Microsoft Excel Skills to include V-lookups and/or X-lookups
Presently employed within UHC Provider Data Operations (PDO)
Preferred Qualifications:
Experience submitting demographic updates into Phycon
Demonstrated knowledge of CSP, NICE, Cirrus
Experience working in Titan2/BAPA
Experience participating in provider data projects
Solid analytical, critical reasoning and organizational skills
Excellent verbal and written communication skills
Demonstrable ability to prioritize tasks and work independently and effectively under time constraints
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with al minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group
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