Catalyst Health Group
Village Health Partners (now a part of Catalyst Physician Group) is a well-established primary care practice dedicated to providing compassionate and comprehensive healthcare services to our community. We are committed to delivering high-quality, patient-centered care in a compassionate and supportive environment. We have offices in Plano, Frisco, and McKinney.
We are seeking a Senior Services Care Coordinator to provide support to our senior population. You will ensure each patient has the opportunity to participate in healthcare programs (Medicare Advantage, Methodist ACO, and traditional Medicare), conduct screening tests, complete documentation measures required by the different health plans, and compile reports. This position requires heavy patient contact in person and by phone. Excel experience is a plus. A professional attitude is a must.
This position will be 90 days onsite, then eligible for a hybrid schedule (3 days onsite / 2 days remote).
RESPONSIBILITIES:
Handle incoming inquiries from team members regarding the Senior Care population
Conduct Focus of Care Testing on patients, order lab requisitions and record results in patient charts
Process lab requisitions
Inventory medical supplies weekly and submit order to Supervisor
Compile reports for senior population data mining using Excel and insurance websites or correspondence by mail
Call senior patients to schedule testing, appointments and education sessions
Desktop support- all items are processed daily
Provide coverage for other Care Coordinators when necessary
Coordinate training schedules for providers and team members for outside vendors
Send out communication emails to providers, team members and outside vendors
Copy educational material for patients, providers, and team members
Conduct Attestations
Attend meetings with team and outside vendors
Travel to different VHP sites occasionally required
Heavy patient contact in person and by phone
Other administrative duties as needed
QUALIFICATIONS:
2-3 years related experience
Certified Medical Assistant – must be active and current
Athena EMR experience a plus
Excel experience a plus
Professional, team player with a positive attitude
Experience in properly handling confidential and sensitive information; knowledge of HIPAA rules and regulations
Experience with basic desktop software, medical practice management, and electronic medical record systems
We offer a competitive benefits package that includes:
Competitive salary commensurate with experience
Medical, Dental, Vision
Health Savings Account (HSA) employer contribution
Life Insurance
401K with employer match
Paid Holidays
PTO
Referral programs
Short term and long term disability
Year-end bonus potential
Employee recognition programs
We invite you to learn more about Village Health Partners at www.villaghealthpartners.com
Village Health Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is our policy not to discriminate against any applicant or employee based on race, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other bias protected by applicable federal, state, or local laws.
Catalyst Health Group
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