Akamai
Do you enjoy problem-solving and implementing solutions?
Does working in a highly collaborative environment excite you?
Join our IT DevOps team!
Our team is responsible for administration and enhancement of systems that run services on virtual/physical infrastructures. As leading team, we work to increase productivity and security while decreasing cost, downtime, and repetitive tasks. We increase productivity of all employees while minimising downtime.
Partner with the best
As a Level II operational staff member, you’ll focus on the Endpoint Privileged Management solution. Implementing and managing EPM applications and allowances, developing proactive solutions, providing customer support to helpdesk and employees. You will help manage a business-critical service which connects nearly every global client device internally.
As a Systems Support Engineer II, you will be responsible for:
Administring and tuning of Endpoint Privileged Management policies across Windows\macOS\Ubuntu client operating systems.
Configuring of the endpoint privileged management software including RBAC, whitelisting, blacklisting of applications.
Developing, documenting, and enforcing the standards, security procedures, controls for access to ensure integrity of compute platforms.
Working alongside multiple IT teams, Infosec, and employees to ensure approved/blocked applications have proper policies implemented.
Utilising PAM solutions including a credential vault, client credential rotation, and mechanisms to discover and manage privileged identities.
Working with QA on testing, validation of updated software, policies, account elevation, and new client operating systems.
Do what you love
To be successful in this role you will:
Have 6+ years experience of administration with EPM software and processes (CyberArk, BeyondTrust, etc) with Bachelor’s degree.
Be knowledgeable about the architecture for production and QA for a SAAS endpoint privileged management solution.
Possess solid experience administration of Mac\Windows\Linux client operating systems, scripting, and packaging.
Have the ability to analyzing, troubleshooting, and resolving deep technical issues regarding all facets of the client operating systems running with\without administrator privileges.
Have the ability to work individually & with multiple teams globally in a fast paced environment.
Have understanding of workflows within Helpdesk ticketing systems such as ServiceNow, RemedyForce, etc.
Work in a way that works for you
FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
what makes Akamai a great place to work
Connect with us on social and see what life at Akamai is like!
We power and protect life online, by solving the toughest challenges, together.
At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
Your health
Your finances
Your family
Your time at work
Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About us
Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join us
Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.
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Akamai
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