Service Desk Representative (german speaking) – REMOTE – Budapest

We are looking for a dedicated person for a global healthcare company that offering
exceptional career paths and great benefits for fresh graduates and outstanding professionals.
GERMAN SPEAKING SERVICE DESK REPRESENTATIVE
Location: You can work from anywhere in the country (HQ in Budapest)
Requirements:
Fluency in German and English
High School degree
Interest in the world of IT
Outstanding customer service, communication, and interpersonal skills
Your responsibilities will be:
Providing IT support for software and hardware incidents and service requests for MAC, Windows, and Google environments
Giving your best to represent the End Users’ needs and issues, and escalate situations as required.
Keeping them informed on the status of their request and guiding them for their best satisfaction and productivity.
We will like you if you have:
Experience with Apple and Microsoft operating systems and devices, Google suite, Microsoft Office products, SAP, Sharepoint, corporate wired/wireless networks and video conferencing systems, and at least one ticket tool (e.g HP Service Manager, ServiceNow) (advantage)
Excellent troubleshooting, task prioritizing, and problem solving skills
Life at our Partner:
Special salary, cafeteria package, annual bonus, work commute supplement
Medicover health insurance, loyalty program, AYCM Sportpass
Free language courses, a wide range of training & learning opportunities e.g. (ITIL, Lean, IT, Java…etc.), coaching/mentoring opportunity, buddy program
A flexible working framework: 1 office day a week or provide fully remote working conditions
Long-term career opportunities (incl. Working abroad)
Great, people-focused company culture
How to apply/ contact information:
Apply via “Jelentkezem az állásra” button underneath!
Contact me if you have any questions: [email protected]
munkaerő-kölcsönzés eng.sz.: 10057-1/2012-0100-1046
munkaerő-közvetítés eng.sz.: 10097-1/2012-0100-848
minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021

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