JOB OVERVIEW
Location: Fully Remote
Schedule: M-F 9am to 5pm NZ
Salary: $Upgrade to see actual infoUSD
A dynamic company specializing in custom software development, mobile app creation, and web application solutions is seeking a Technical Analyst with significant career growth potential within the organization. This hybrid role will initially require handling various responsibilities, with opportunities to specialize in either Technical Analysis or Project Management over time. You will also help create systems for new hires to follow in the roles you will outgrow (e.g., Executive Assistant roles).
Duties and Responsibilities:
Perform and create documentation / systems for the following tasks and responsibilities:
You will triage new leads to identify good fits for our services (i.e. recognising they have the budget, what they need matches our core competencies etc).
Conceptualize Software Solutions:
Understand customer problems and brainstorm initial concepts for software solutions.Create low-fidelity wireframes (e.g., whiteboard scribbles) to visually represent these concepts and facilitate discussion.
You will sit in on customer calls, or review recorded calls so as to be able to
Create/formalize a user flow diagram(s)Write technical user stories document with:Acceptance criteriaEstimatesWhere necessary include supporting wireframesLiaise with the development team to check that the estimates are correct
You will create Scope of Work documents outlining the suggested next course of action for the client (e.g. a UX/UI Design Pilot with included deliverables listed out).
Handle end-to-end requests for our more simple projects (e.g. WordPress websites, small apps)
Project management / project delivery role
Perform and create documentation / systems for the following tasks and responsibilities:
You will create tasks/cards within Basecamp which clearly list out the requirements for a designer or developer to action
You will perform QA on completed tasks to ensure they match the original requirements and intent
Check in with teaUpgrade to see actual infombers when tasks and/or projects are taking longer than expected
Ensure we keep up regular client communication on how projects are going, or following up on requests with clients
Identifying tasks that are taking a lot longer than expected and sorting out a solution (How will it affect overall estimates/timeframes? Do we need to change the scope? Is the client fully aware?)
SKILL REQUIREMENT
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