Technical Business Analyst

Reports to Technology Change Director
This opportunity is for someone with a passion for delivering business value, each time, and every time, through the successful execution of technology, people and business process enabled change.
At the Aztec Group, we credit our technology as one of the core ingredients to our award-winning outsourced solutions. As part of its Five-Year Plan, Aztec has the ambition to be a market-leading alternative fund administrator that provides compelling client experiences, products, services. To drive towards this ambition, Aztec are about to embark on a significant transformation journey across the entire group. Technology will be a fundamental driver across all aspects of this transformation and as a result, the technology leadership team have identified the need to recruit Technical Business Analyst’s.
These are exciting times across the group and significant growth, change, and investment make it a truly world class opportunity to help shape our organisation for the next stage of its journey.
Reporting to the Technology Change Director, you will bring strong Business Analysis discipline, acting as the initial bridge between desired business outcomes and tech delivery teams. You will be responsible for analysing Aztecs business processes and systems, assessing the business model and its integration with technology, and identifying opportunities to improve efficiency and effectiveness.
You’ll work closely with stakeholders to understand their needs and translate them into functional requirements and you’ll also collaborate with technical teams to ensure that solutions are designed and implemented to meet business needs.
Our ideal candidate will be highly proficient in structured industry best practise methodologies, capturing requirements, processes and business needs. Your ability to evaluate, challenge and analyse information is second to none and you can help people understand complex solutions.
In addition, the job holder will be expected to support the business where necessary with ad-hoc activities aligned with the overall technology and wider transformation delivery activity.
Based out of our UK or CI offices, remote, flexible working is the norm with occasional trips to our other offices and, in the near future, further afield.
Key responsibilities:

Obtain a deep understanding of products and services to translate complex requirements for business and Aztec group alike

Work with the Product managers and Development Team lead to identify and undertake areas of analysis needed to deliver upcoming items on the roadmap

Ensuring that the evaluation of a technical solution has integration/inter-connectedness to other systems at the forefront of the decision-making process, as highlighted in the IT Strategy

Identifying business objectives and end-to-end processes to recommending technical solutions to improve operations

Analyse user stories and how applications should work from a technical standpoint

Collaborating with the IT team to ensure that the technical solution meets the IT Strategic objectives

Write user stories; high level user journey and business process flow charts and coordinate ongoing user acceptance testing, product quality sign-off, and product documentation

Strong and effective communication skills with the ability to produce clear, precise, and concise written and presentation materials

Effectively conceptualise and present ideas to a small or large audience in an in-person or virtual setting

Work as a bridge between IT and the Business to fulfil the needs of both

Skills, knowledge & experience:

8+ years of demonstrable experience working as a Technically focussed Business Analyst

Ability to find the commonality in different stakeholder asks and build for the majority is important

Ability to work collaboratively with varying stakeholders to drive a common purpose, uniting stakeholders in a positive manner

Proficient at requirements gathering, gap analysis, root cause analysis and process definition

Skilled at customer engagement, requirements capture, gap analysis and “as-is” and “to-be” processes

Ability to be able to articulate cost-benefit and use that to feed into prioritise product development

Demonstrable knowledge and understanding of AGILE software development lifecycle methodologies and Azure DevOps

Strong background in successfully managing and delivering change with an understanding of the human side of change management and the alignment of this to the company’s culture, values, and people

Analytical and demonstrates reasoned logic to decision making and judgments, considering external/internal factors and can recommend solutions in complex situations

Drive, passion and enthusiasm for success and quality

Positive and driven attitude towards collaboration and problem solving

Excellent communication skills and presents a professional image in words, manner, tone, and style

Grounded in reality of what is possible today vs tomorrow, and not getting carried away by technical advances in data (like Chat GPT)

Able to effectively deal with changing priorities or obstacles and to provide alternative options or solutions

Analytical mind with strong attention to detail

Resilience to cope with demands and tight timescales

Approachable with ability to operate at all team levels

Humble in approach but robust in maintaining delivery

Pragmatic, problem solver, willing to solve problems or seek out required resolution

Comfortable operating across multiple jurisdictions with multiple stakeholders

Advantageous skills:

Financial Services industry experience or an understanding of a fund management business

Understanding of business improvement tools such as Lean and Six Sigma

Professional qualification such as Lean/BCS

Beyond that, we will be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Technology team and unbox your passion at a multi-award-winning leader in the alternative fund management industry.

Aztec Group