Technical Operations & Data Coordinator – Freelance, Remote
Department: Support & Leadership
Employment Type: Full Time
Location: Philippines
Reporting To: Client via Magic
Compensation: $7.00 / hour
Description
About the Client
Our client is a leading marketing technology firm with over 25 years of experience in direct response services. They specialize in helping companies maximize their customer acquisition, retention, and monetization strategies through innovative digital solutions. With a commitment to integrity and excellence, they’ve built a strong reputation for delivering exceptional results in the digital marketing space.
Why this role exists
As the company continues to scale, they need a detail-oriented professional to streamline operations and manage critical data processes while supporting executive functions. This role bridges the gap between high-level administrative support and technical data management, ensuring smooth operations and efficient scaling of business processes. The position is crucial for maintaining organizational efficiency and supporting the company’s growth initiatives.
The Impact you’ll make
Executive Operations Management
Manage and organize executive tasks and priorities using project management tools
Coordinate meetings, document key takeaways, and ensure follow-through
Handle critical communications and maintain efficient workflows
Create and optimize Standard Operating Procedures (SOPs)
Data Systems Administration
Process and manage complex data sets using various tools
Execute SQL queries and manage database operations
Configure and maintain data feeds via APIs
Implement and manage CRM systems and automation
Process Optimization
Identify and implement workflow automation opportunities
Maintain data accuracy and security compliance
Streamline communication between stakeholders
Develop and document improved operational processes
Stakeholder Coordination
Act as liaison between the executive team, vendors, and clients
Manage vendor relationships and data integration projects
Ensure clear communication and expectation management
Provide support for key stakeholder meetings
Measure of Success
Successful implementation of automated workflows reducing manual tasks by 50%
Maintain 98% accuracy in data processing and integration tasks
Achieve and maintain 24-hour response time for priority communications
Complete process documentation and SOP creation for core operations
Skills, Knowledge and Expertise
Required:
2+ years experience in operations or technical coordination roles
Proven experience with data manipulation tools and CRM systems
Demonstrated proficiency in SQL and database management
Strong background in project management tools (ClickUp, Jira, or similar)
Experience in process automation and workflow optimization
Advanced proficiency in Excel (Pivot Tables, VLOOKUP) and Google Workspace
Proven track record of maintaining data confidentiality and security protocols
Experience with CRM platforms (HubSpot, Salesforce, Zoho, or Airtable)
WFH Set-Up:
Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home
Your Superpowers:
Advanced technical aptitude with data management tools
Exceptional organizational and documentation skills
Strategic problem-solving abilities
Strong attention to detail
Excellent written and verbal communication
Ability to work independently while maintaining collaboration
Process improvement mindset
Adaptability to new tools and systems
Proficiency in specialized tools (EmEditor, Zapier)
Experience with collaborative tools (Slack, Zoom, Google Workspace)
You should apply if…
You thrive in dynamic, fast-paced environments
You enjoy finding efficient solutions to complex problems
You’re passionate about data accuracy and process optimization
You can balance multiple priorities effectively
You’re excited about learning and implementing new technologies
You take pride in creating order from chaos
You’re comfortable working independently while maintaining strong communication
What to expect…
Work Setup:
Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system
Working Hours:
Monday to Friday, 9 AM to 5 PM EST (Eastern Standard Time)
40 hours a week
Compensation:
$7 per hour
No benefits package included
Benefits
Magic
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