Visit and interact with customers on daily basis to understand their workflows, requirements, challenges, etc., from bench practice perspective.
Perform pre-sale and post-sale live/virtual product demo
Workflow Product presentation to the end customer and dealer partners
Handle pre-sale product related queries
Assist Sales with product configuration and relevant part numbers
Provide direct/hands-on product and application training to end customer
Handle technical compliance for tenders
Continuous engagement with end customers and provide need-based workflow solutions
Collaborate with Eppendorf Territory Managers
Work closely with Eppendorf dealers in assigned accounts to assist them with uncovering new opportunities for product group.
Need based travel to key accounts will be required to drive in-country sales activity and to build up local product knowledge, awareness and relationships with dealers and customers alike.
Handle technical compliance of tender documentation.
Support sales team with upselling and cross-selling
Facilitate product registrations
Day-to-day application and technical support of all the product portfolio to end users.
Pre-sale application support including workflow analysis, system configuration, remote and on-site demos.
Post-sale application support, user-training and troubleshooting.
Attend relevant trade exhibitions and scientific meetings to maintain market knowledge.
Document customer workflows and latest trends to support sales for better product positioning
Build reference customer database and success stories across the region
Work towards customer testimonials
Master of Science or higher degree in Biology (Molecular Biology/Biotechnology preferred)
Minimum 2 years of research experience
Application/product support experience will be of added value
Work Location – Jeddah, Saudi Arabia
Your benefits at Eppendorf
We truly appreciate our employees and their performance. This is why we offer an attractive salary.
By working with us, you will make a meaningful contribution to improving human living conditions.
To enable you to depend your technical knowledge and to continuous development, we offer a wide range of training and development options.
Attractive employee benefits
Attractive performance bonus
You must sign in to apply for this position.
The activities will help you to apply remote jobs high efficiency, do onlne remote job interview and discuss remote job informations