MegaDMart
About MegaDMart:
MegaDMart is a rapidly growing e-commerce platform, offering a wide range of products sourced directly from merchants. We focus on delivering quality at competitive prices, while also creating sustainable income opportunities for our members. Join our dynamic team to contribute to a revolutionary shopping and earning experience!
Job Summary:
We are looking for a driven and results-oriented Telesales Specialist to join our sales team. The successful candidate will be responsible for reaching out to potential customers, promoting MegaDMart’s products, and converting leads into sales. As a key member of our team, you will engage with customers, build strong relationships, and support the growth of the company by meeting sales targets.
Key Responsibilities:
Outbound Sales Calls: Make outbound calls to potential customers and introduce them to MegaDMart’s products and services.
Product Promotion: Explain the benefits and features of our products, emphasizing quality, affordability, and the value-added discounts available.
Lead Generation: Identify and qualify leads through effective questioning and listening, understanding their needs, and recommending suitable products.
Follow-Up: Handle follow-up calls with prospective customers to nurture relationships and close sales.
Customer Support: Address any queries or concerns raised by customers and provide exceptional customer service throughout the sales process.
Sales Targets: Achieve or exceed monthly sales targets and key performance indicators (KPIs).
CRM Management: Update and maintain accurate records of customer interactions, sales progress, and follow-up actions in the CRM system.
Referral Program: Inform customers about MegaDMart’s referral and rewards program, encouraging participation to boost both sales and customer engagement.
Qualifications and Skills:
Experience: 1-15 years of experience in telesales, telemarketing, or a similar sales role.
Communication: Excellent verbal communication and interpersonal skills; ability to engage customers and build rapport quickly.
Sales Skills: Strong sales techniques with the ability to pitch products persuasively and handle objections.
Customer Focus: A customer-centric attitude with a focus on providing top-notch service.
Goal-Oriented: Ability to work in a fast-paced environment, meeting and exceeding sales targets.
Tech-Savvy: Proficient in using CRM software and other sales tools.
Problem-Solving: Effective problem-solving skills and a proactive approach to resolving customer issues.
Languages: Fluency in English is essential; proficiency in local languages is a plus.
What We Offer:
Competitive Commission: Attractive performance-based Commissions.
Growth Opportunities: A chance to grow within a fast-paced e-commerce environment.
Training & Development: Ongoing training to sharpen your sales skills and product knowledge.
Supportive Team: A dynamic and collaborative work culture with opportunities to contribute ideas and grow professionally.
Requirements
Tele Sales, Tele Marketing
MegaDMart
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