Jobs in Ghana
Established in 2006, MSI Ghana is an affiliate of MSI Reproductive Choices and is one of the largest specialized Sexual and Reproductive Health (SRH) organisations in Ghana. MSI Ghana complements the Ministry of Health and Child Care in the provision of quality and affordable general health and SRH services in all regions of Ghana.
Job Description
MSI Reproductive Choices Ghana has vacancies for passion driven, well-organised, client-oriented and energetic individuals with the below relevant qualification/s and experience located in Accra. MSI Ghana’s goal is to meet the needs of the underserved and improve access to the use of Family Planning (FP) and other Sexual Reproductive Health (SRH) services. At MSI Reproductive Choices we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future.
Location: Accra- Tesano
The Telemedicine Midwife will primarily be responsible for providing high quality core MSIG clinical services for clients who call the Contact Centre, Accra for Telemed consultation on MA and FP services. The candidate will also be required to support the centre of excellence in which he/she will be working to maintain high quality clinical service’s and to promote a congenial and professional atmosphere towards all clients. The Telemed Midwife will report to the respective Contact Centre Manager
Key Responsibilities
Efficiently provide remote clinical advice over the phone for Medical Abortion, Family Planning, Fertility management and STI management services to women and adolescents seeking care.
Promote and maintain a welcoming, friendly, professional, and efficient atmosphere towards all prospective telemedicine client to always ensure high client satisfaction.
Counsel and assist telemedicine clients to make informed of their Pregnancy options, FP/SRH choices when necessary.
Ensure that clinical complications for telemedicine clients are minimized or professionally managed when they occur.
Support the Contact centre agents with accurate clinical information and training at the contact centre in collaboration with the Contact Centre Manager when necessary.
Enter all telemedicine client details as accurately as possible in the organisation Electronic Health Record system and other MSIG database as required.
Showcase the best-in-class telephone manners during Telemedicine consultations with clients over the phone.
Keep and manage records of all Telemedicine consultations
Provide core and non-core MSIG Clinical services including: STI management, Cervical Cancer Screening in the centre of excellence when applicable.
Represent MSIG during media interviews to disseminate stories on the impact of the organisation and provide medical information on Core and non-core services rendered by MSG channels.
Support the social media team with vetting of medical contents and playing/acting the role of medical advisor in the production of videos for digital media
Required Skills or Experience
Qualifications
Must have a recognized clinical qualification Diploma or Degree in Midwifery.
Must be registered with a recognized local clinical professional body in Ghana and be of good standing
Skills and Experience
At least Three (3) years post-graduation experience in a Midwifery position
Experience in delivering Sexual and Reproductive Health services.
Be well versed in Ghana Health Service clinical policies, protocols, and standards
Excellent provider-client interaction skills
Work experience with Ghana Health Service and/or an INGO
Confident, Articulate, and analytical with attention to detail
Some knowledge of telemedicine health delivery system in Ghana
Must be multi-skilled and able to work with minimum supervision.
High communication skills and experience with handling multimedia interviews.
Sympathetic to women and men seeking Family Planning and Reproductive Health services
Pro-choice and pro-family planning
Desired Attributes
Contact Centre or customer service experience will be a plus
Be able to work on own initiative and at longer periods.
Customer focused with good interpersonal skills to engage with people at all levels – government, donor, and community
Passionate about maternal health and the vulnerable
Motivates team members to deliver high quality service and result
Team player, self-motivator and able to motivate others to achieve results
How To Apply
Interested and qualified applicants should send their applications using this link ( )
by the Close of Business, Wednesday 20th December 2024.
Kindly note that shortlisting will be on rolling basis and only shortlisted applicants will be contacted.
These applications are open only to Ghanaian nationals or permanent residents with work permits. Early applications are encouraged as shortlisting and interviews will be on rolling basis. Please take note that only shortlisted candidates will be contacted.
MSG is an equal opportunity employer promoting gender, equity and diversity. Our selection process reflects our commitment to the protection of vulnerable persons and safeguarding employees and communities from sexual harassment, exploitation, and abuse. MSG does not solicit for payments in any form at any stage of the recruitment process. The successful candidate will undergo relevant background checks and will be required to commit in writing to comply with the MSI safeguarding guidelines.
Note
Please note, employers receive numerous applications per posting and will only shortlist the most qualified candidates. Also Jobsinghana.com is not involved in any decision made by an employer/recruiter and therefore does not guarantee that applications sent will result in a candidate being shortlisted/selected for that position.
Jobs in Ghana
You must sign in to apply for this position.