Easi
Key responsibilities
Tackle non-customer facing alerting tickets, including those related to security, servers, and backups, with swift and effective responses.
Proactively monitor client environments to prevent service disruptions before they occur.
Regularly update and enhance client systems to protect against vulnerabilities and ensure peak performance.
Implement new features and policies that elevate the security and functionality of our clients’ IT environments.
Manage and optimise the Modern Workplace and Public Cloud setups for our clients.
Hard skills
Soft skills
Good to know
Goals & Performance Metrics:
Timely resolution of alerting tickets.
Reduction in service interruptions.
Enhanced security for client environments.
Successful implementation of new features and policies.
Improved monitoring of Modern Workplace and Public Cloud environments.
N+1 Management Style:
Direct Manager: You’ll be part of a small, close-knit team, with regular guidance and coaching from your manager and experienced colleagues.
Career Progression Opportunities:
We believe in your potential. With regular appraisals, we’ll work together to chart a development path that aligns with your career goals and our business needs.
Benefits & Culture:
Our culture is the heartbeat of Easi. Built on excellence, responsibility, caring, commitment, and positivity, these values are more than just words-they’re how we operate every day. We hire not just for skills but for cultural fit, ensuring that everyone contributes to a supportive and progressive work environment.
Candidate Selection Criteria:
At least 3 years of experience in IT Infrastructure or System Administration.
Expertise in Windows Servers, including Active Directory, File Servers, and Remote Desktop Services.
Proficiency with Microsoft Azure and/or Microsoft 365.
Strong attention to detail, ownership, and a proactive approach to continuous improvement.
Ability to stay calm and effective in high-pressure situations.
Having Microsoft Certifications is a significant plus.
Work condition:
Hybrid Work Arrangement: Enjoy the flexibility of working both remotely and from our office.
Standard Hours: Work from 08:00 to 17:00 with a 1-hour lunch break.
Vacation: Our policies comply with the Mauritius Worker’s Rights Act.
Salary and Benefits:
Remuneration: Competitive salary tailored to your experience and skills.
Fringe Benefits: Includes Transport Allowance, Health Insurance, and more.
Training: Pursue growth opportunities with our sponsored certifications and training programs.
Message from your future manager N+1:
Ready to be part of something bigger? At Easi, we’re not just offering a job-we’re offering a chance to shape the future of IT. If you’re driven by innovation and thrive on delivering seamless solutions, apply today and let’s hop on a call!
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