JOB OVERVIEW
We are seeking a Remote Operations Manager (VA) with an excellent grasp of English to help with the internal operations of our USA house cleaning business. You’ll be responsible for managing the day-to-day of cleaning residential homes, interviewing and onboarding new cleaners, keeping track of records and transactions, and more! This is a direct to client role, and you will be working alongside another remote worker.
If you’re interested in applying, please include a resume, cover letter, AND also answer the following question: “If you could be any animal, what animal would you be and why?”
Job Duties:
Handle inbound/outbound calls
Schedule management
Emergency customer support
Managing cleaners and appointment fulfillment
Manage payroll
Vet resumes, interview, and onboard new cleaners
Maintaining client relationships
Ongoing improvement of operation processes
Process documentation through SOP creation
A willingness to learn and always improve processes
Offer new ideas
MUST-HAVES:
Excellent English proficiency
Handling inbound and outbound calls
Preferred Qualifications:
Customer support experience
Experience working in a cleaning company
Experience with BookingKoala or similar booking software a plus
Experience with sales or cold calling
Experience managing people or cleaners
Occasional availability on weekends
VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
Bookmark Note: ×
Why is this blurred?
For privacy and security reasons, you need to be logged into an OnlineJobs.ph account in order to view this link.
‘APPLY POINTS’: Helping the Best and Most Qualified Applicants Stand Out
Sometimes, employers may receive too many applications for a job, presenting the time-consuming challenge of filtering through and finding the best candidates. We’ve found a way to address that.
Onlinejobs.ph
You must sign in to apply for this position.
