Job Description
Job Title: Virtual Assistant (Remote)
Location: Remote (Nigeria)
Company: TopValue Mart – A fast-growing online store based in Lagos
Employment Type: Part-time, Remote
Pay: ₦120,000 – ₦150,000 monthly (performance-based)
Here’s what your typical daily duties would look like:
Responding to customer messages via WhatsApp and email
Answer basic inquiries
Track and confirm orders
Forward special requests to fulfillment team
Updating product listings and stock availability
Remove out-of-stock items
Add new product descriptions
Adjust prices as directed
Coordinating delivery schedules
Follow up with dispatch riders
Send reminders to customers expecting deliveries
Escalate delays or issues to the team lead
Generating daily and weekly performance reports
Use provided Google Sheet templates
Record sales volume, delivery success rate, and customer issues
Posting or scheduling pre-written content on Instagram
Use tools like Buffer or Later
Basic caption formatting (no design work required)
Required Skills & Qualifications
To qualify for this job, you don’t need years of experience. But you do need to be smart, responsive, and tech-comfortable.
Minimum Requirements:
Basic command of English (written and spoken)
Smartphone or laptop with internet access
Familiarity with Gmail, WhatsApp, Google Sheets
Ability to follow instructions and meet deadlines
Stable daily internet (Wi-Fi or mobile data)
Good typing speed and attention to detail
Bonus Skills (Not required, but a plus):
Familiarity with Canva or Notion
Previous VA or customer support experience
Knowledge of Lagos delivery services (GIG, Kwik, etc.)
Benefits of This Remote Job
Besides the monthly pay, here are other perks you’ll enjoy:
Work from anywhere in Nigeria
Flexible schedule (no fixed login hours)
Weekly data/airtime support
Real-world work experience you can add to your CV
Mentorship from the company’s operations team
Potential to be promoted to full-time remote role with added pay
How to Apply:
Send your CV and a short cover letter to [email protected] with the subject: “Remote VA Application – [Your Name]”. Applications close July 29, 2025.
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